DISH - Making improvements | Glassdoor
There are newer employer reviews for DISH
There are newer employer reviews for DISH

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"Making improvements"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative III/Tech Support in Littleton, CO
Current Employee - Customer Service Representative III/Tech Support in Littleton, CO
Recommends
Positive Outlook
Approves of CEO

I have been working at DISH full-time (More than a year)

Pros

Steady Pay. Chance for bonus pay. I am not sure about some of the reviews here. This company has been very good to me. Working with my going to school, helping pay for it. Getting constructive feedback on how to balance the required stats. Good work gets recognition and improves chance of moving up. I think the company is moving in the right direction business-wise and in improving the overall morale of employees

Cons

Dealing with irate customers. Having customers give a bad score when it had nothing to do with what you did. Those bad scores can cost you bonus and hurt your chance of moving up in the company. The way those scores are handled is not very effective but I am not sure for a better solution.

Advice to Management

Please look for ways to help with the customer survey. Not all bad scores are deserved by the agents

Other Employee Reviews for DISH

  1. "n/a"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Resolution Specialist in Littleton, CO
    Current Employee - Executive Resolution Specialist in Littleton, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 5 years)

    Pros

    The career path that they provide to everyone. I like that we have PFP this helps show how much we appreciated as an individual I have the chance to learn something everyday and to prove the same learning experience to my co-workers. I have all the right tools to help with my daily task, just recently with our price changes this year I think this is the best way that we were trained for this and the tools that are provided to us are very useful/ In my opinion this is one of the smoothest price changes I have gone though so far.

    Cons

    I dislike the heath benefits I wished we had a better plan.

    Advice to Management

    n/a


  2. Helpful (1)

    "Lots of Mandatory overtime, but good pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Techmician in Pembroke, NH
    Former Employee - Techmician in Pembroke, NH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    good pay, working out in the field on your own, when you work directly for the company they provide a van and gas which is a big money saver compared to being a sub contractor.

    Cons

    constant change, when you think youre doing something right the next week its wrong. Long hours and never knowing when your day is going to be over.

    Advice to Management

    Be patient with youre techs because how they perform affects you too.

There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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