DISH - Don't go down this road | Glassdoor
There are newer employer reviews for DISH
There are newer employer reviews for DISH

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Helpful (4)

"Don't go down this road"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Analyst in Littleton, CO
Current Employee - Operations Analyst in Littleton, CO
Doesn't Recommend
Positive Outlook
No opinion of CEO

I have been working at DISH full-time (More than a year)

Pros

Fortune 200 company, can't think of anything else

Cons

low pay, poor benefits, low morale

Advice to Management

Pay your employees something that they can live off of. My department schedules potlucks, happy hours, etc. around pay day because everyone lives pay check to pay check. Smart people here too, degrees from Notre Dame, CO school of Mines, DU, Virginia Tech, and more, and it's not uncommon for us to do a ride along with a technician who makes more then us. Managers will ask you to take on a project, and then claim to their superiors that the work is their own, even going so far as scrubbing emails. A great place to come to work if you're a glutton for punishment, otherwise you can and will find something better.

Other Employee Reviews for DISH

  1. Helpful (5)

    "I was one of their best up and coming new technicians and was treated, for lack of a better term, like garbage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Monmouth Junction, NJ
    Former Employee - Field Service Technician in Monmouth Junction, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than a year)

    Pros

    There was plenty of work to be had. You rarely ever didn't make overtime any given week.

    Cons

    Customer jobs are given a predetermined amount of points and performance is measured by hours worked and points completed. Daily workloads sometimes require extra attention and work to correctly install customers, resulting in long hours more days than not, resulting in poor "points per hour" or PPH, though jobs are completed properly. Other performance areas suffer if you try to improve PPH. New performance measurements and expectations are always being added and modified against the technician, with no input or feedback from the technician. Technicians are also expected to sell customers expanded services and products including TV screen cleaners. A technician now is expected to keep PPH high, to clean the customers TVs to sell them a $15 product every job, and to sell other products and services. For all intents and purposes we became glorified maids and door to door cold salemen as well as technicians, with no significant extra compensation or incentives. The blame goes to the corporate culture and not so much management because management is just passing on what corporate expects from the technicians and even if they do complain to corporate for us, nothing is ever done. Everything is always negative. You could be the best technician with the best numbers in all tracked performance categories, if you didn't meet your sales goal for the month or didn't make goal in just one category, the environment corporate and management set up, you get beaten down for failing in that category and not glorified for success in all others. Even though there are clear correlations between categories like PPH and others that contradict each other. Success in one reduces performance in others. The job sets up its employees for failure and not for success. There is also very little trust, you have to constantly take time and steps to cover yourself in case something goes wrong. If you leave anything to chance and something goes wrong, a customer complains for something that was not your fault, it was your fault.

    Advice to Management

    Don't be afraid to tell corporate and your superiors what policies they are passing down that don't make sense or are far too demanding of technicians that show little appreciation towards them and little or no appropriate compensation.


  2. Helpful (4)

    "Long hours with unsafe grueling work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Amarillo, TX
    Former Employee - Technician in Amarillo, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than a year)

    Pros

    Decent pay and up to three days off

    Cons

    They say to be safe in the meetings then expect you to crawl in an attic across exposed wires sucking down asbestos battling spiders so a family that translates English through a toddler can watch the soccer game from their toilet. They also completely unattainable requirements to promote.

    Advice to Management

    See cons..

There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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