DISH - Shame, Misadventure and Losing | Glassdoor
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There are newer employer reviews for DISH

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Helpful (6)

"Shame, Misadventure and Losing"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - IT Technician in Englewood, CO
Former Employee - IT Technician in Englewood, CO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at DISH full-time (More than 3 years)

Pros

Nearly free pay television, competitive pay, growth opportunities within the company, some very talented staff, constantly changing challenges and the ability to have as much visibility as you desire.

Cons

Dish fancies itself fast paced,but in reality it is frenzied paced. Goals are constantly changing and you have to drop everything and start on the "task du jour". Don't get too attached to it because it will be changing tomorrow.

The benefits aside from pay are abysmal. The most apt quote I heard while working there was "Dish is a great place to be as long as you are young, healthy, and don't have a family". Health benefits, even on the "premium" plan, have a ridiculously high deductible. Vacation time is sparse and doesn't carry over from year to year.

Middle management is constantly battling among themselves for power. The power in this case is simply the word "No". They only want to work on their own pet projects and collaboration is a completely alien concept.

Advice to Management

DISH needs to actually hire a head of HR. The "Change Agent" that Joe has been talking about.

Other Employee Reviews for DISH

  1. Helpful (3)

    "My Experience at Dish Network In a flash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Technical Support Representative in Christiansburg, VA
    Former Employee - Advanced Technical Support Representative in Christiansburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DISH full-time (More than a year)

    Pros

    Great pay and great trainers.

    Cons

    Very Stressful, Mandatory overtime, too many restrictions!

    Advice to Management

    If you're going to keep us on the phone with so many rules, permit us to do something to keep us sane!


  2. Helpful (4)

    "The good, the bad and the cheap"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Denver, CO
    Current Employee - Middle Management in Denver, CO
    No opinion of CEO

    I have been working at DISH full-time (More than 5 years)

    Pros

    Good Pay, generous bonus structure for hourly and salaried employees. The culture is hard driving, do what it takes to succeed and is definitely not for everyone. But if you don't mind hard work and you are willing to go the extra mile to achieve results, DISH will be a good fit. There are also lots of opportunities for growth and change and DISH leadership encourages and supports change, new ideas and innovation. opportunities for advancement for college graduates but not to many opportunities for those without a degree.

    Cons

    DISH expects dedication, hard work and some long work days. This is not a 9-5 office. DISH leadership does not seem to understand the work life balance. Benefits are lacking. Health benefits have costly premiums and one of the highest deductibles that I have ever experienced ($1250 for an individual and $2500 for a couple or family.) If you are relatively healthy and never in an accident, you basically pay for all of your health care out of pocket never reaching your deductible. Vision coverage is almost non existent and mental health coverage is non existent (seriously!) DISH cheaps out on its employees in order to put more money in its coffers.

    DISH has a fatal flaw. They see themselves as a technology company like Apple or Google. They do not understand that they are a service provider. Because of this they consistently under value their customers and their employees that touch their customers. If they put as much effort and funds into creating exceptional service as they invest in technology, they could be top of the line. instead, they squeeze the hourly employees and the customer to get as much as possible from each and discard when they cant squeeze any more out of either.

    Advice to Management

    Lighten up on the deductible, offer better vision, dental and mental health coverage. You'll need this to keep your best employees as the economy continues to improve. Learn to value your customers and your field staff. A content staff is happy and upbeat and comes across in the service they provide; a stressed out, rushed and harried staff provides ... Its not rocket science.

There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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