DISH - Horrible place to work!!!!!!!!!!!!!!!!!!!!!!!! | Glassdoor
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There are newer employer reviews for DISH

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Helpful (5)

"Horrible place to work!!!!!!!!!!!!!!!!!!!!!!!!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Inside Sales Representative in Littleton, CO
Former Employee - Inside Sales Representative in Littleton, CO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at DISH full-time (Less than a year)

Pros

Great money and great gifts.

Cons

horrible management, no balance of life, 50 to 60 hours a week. they tell you its not mandatory but if you dont do them they find a way to fire you. Vacation time has to be entered by a coach in my case i was on a final i asked my coach to enter vacation time for me which he didnt so i was unaware i didnt have my vacation set up. it was a no call no show. and he terminated me for abandoning my job. very stressful place, very high turn over rate i've worked for time warner and comcast and hands down dish is the worst place to work for. joe clayton tells us not to write on glassdoor.com to send him an email with any issues we have but if we do we get walked out.

Advice to Management

dont treat your employees like dogs.

Other Employee Reviews for DISH

  1. Helpful (9)

    "Demoralizing, Every Man For Himself Company Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Specialist I in Wilmington, MA
    Current Employee - Field Service Specialist I in Wilmington, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at DISH full-time (More than a year)

    Pros

    Van, Tools, Training and Uniform provided. No personal investment required (think contractors). Enjoyable to work outdoors. Like any job, I'll miss the people I worked with.

    Cons

    I started working for Dish with a can-do, carpe diem, make your own opportunities work ethic, and left downtrodden and cynical 18 months later.
    Without exaggeration, in an office of about 20 technicians, an average of one and a half technicians left for every month I worked there. We were hired to work 4x10 shifts, but it was very rare to work less than 12 hours. As we started to lose techs faster than we hired them, one or two days of mandatory overtime a week was the norm. Yes, we were paid, but it was mandatory and usually imposed right before the end of the work week. You made plans for the weekend a month ago? Too bad. You hardly ever spend time with friends or family because you're desperate to hold on to your $14/hour job? Take it or leave it. This multibillion dollar company won't risk one penny of its share value to improve working conditions.
    The most important tools used to evaluate your job performance were QAS (quality assurance inspections) and the dreaded metrics. If you fail a single QAS within three months of the last failure, you are ineligible for promotion or any raises. This would actually be reasonable if you were being judged on brand new installs at single family homes in the suburbs. However, not only were we usually tested on triplexes and MDUs in the city where it is impossible, IMPOSSIBLE to do a standard install, but we were held to the same standard for trouble calls, which we were expected to complete within one hour. Did the installer practically destroy the house three years ago? Will it take 3 hours to fix? Too bad, all the other techs have their own ridiculous routes to worry about and you're responsible. At least you can keep your job, though.
    With metrics, your job was constantly at stake and numerous techs were fired by nameless middle managers with access to spreadsheets with our numbers. Thinking that he was coming in for mandatory overtime, one tech was called in on his day off only to discover someone had ordered his termination. The metrics included job completion rate, 12 day trouble call rate, and customer survey score. They were largely out of our control and impossible to dispute.
    I'm against unions in general, but I felt so angry and desperate most of the time, I would have risked my job to join one. I really felt like I had nothing to lose towards the end.

    Advice to Management

    What is there to say when the CEO responds to legitimate and overwhelmingly negative criticism from rank and file employees by saying there are worse places to work? Where's the concern? The economy is improving and your best employees will not forget how they were treated when they had nowhere else to go. Dish will never again go through a period of adding a million customers a year, and it needs to give a little back (money, benefits, humane working conditions) to its employees if it wants to hang on to the customers it already has. Instead, it has taken a near-sighted approach of extreme cost cutting, and substituting good, local, common sense management with a distant, manage by numbers approach.


  2. Helpful (6)

    "Shame, Misadventure and Losing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Technician in Englewood, CO
    Former Employee - IT Technician in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    Nearly free pay television, competitive pay, growth opportunities within the company, some very talented staff, constantly changing challenges and the ability to have as much visibility as you desire.

    Cons

    Dish fancies itself fast paced,but in reality it is frenzied paced. Goals are constantly changing and you have to drop everything and start on the "task du jour". Don't get too attached to it because it will be changing tomorrow.

    The benefits aside from pay are abysmal. The most apt quote I heard while working there was "Dish is a great place to be as long as you are young, healthy, and don't have a family". Health benefits, even on the "premium" plan, have a ridiculously high deductible. Vacation time is sparse and doesn't carry over from year to year.

    Middle management is constantly battling among themselves for power. The power in this case is simply the word "No". They only want to work on their own pet projects and collaboration is a completely alien concept.

    Advice to Management

    DISH needs to actually hire a head of HR. The "Change Agent" that Joe has been talking about.

There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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