DISH - Challenging and interesting work | Glassdoor
There are newer employer reviews for DISH
There are newer employer reviews for DISH

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"Challenging and interesting work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Internal Auditor in Englewood, CO
Current Employee - Internal Auditor in Englewood, CO
Recommends
Positive Outlook
Approves of CEO

I have been working at DISH full-time (More than a year)

Pros

Fast paced environment
Good compensation
Forward thinking company pushing towards bigger and better
Core philosophy is that if you put the customer first, everything else will work out for the best

Cons

Health insurance offered could be better
Travel expense policy is pretty poor

Advice to Management

Keep moving in current direction, on the verge of greatness

Other Employee Reviews for DISH

  1. Helpful (2)

    "Great Schedule, But....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Nashville, TN
    Current Employee - Field Service Technician in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (Less than a year)

    Pros

    Great schedule working 4 days on 3 days off. You are given route details at beginning of each day which can change at moments notice; however, you're given enough time to complete jobs. More senior technicians will be routed more work. You are supplied all the equipment needed to complete your jobs. The company does value employees who exemplify company morale and work to have high completion rates, low trouble calls, connectivity, and great customer scores with bonuses paid out up to $250 per pay period. There are always rewards such as trips to races, fights, and vacations. There is plenty of career opportunity as long as you showcase integrity and hard work ethic.

    Cons

    The benefits are horrible with high insurance premiums. At times there is a lot of overtime, and on top of installing you have to sale dish related equipment such as sound bars, surge protectors, screen cleaner etc.. The customer base is something to be desired but all in all when you're connecting their satellite service they are satisfied.

    Advice to Management

    Management is great. As long as you're doing your job right you won't get hassled.


  2. Helpful (1)

    "'Advance' Technical support for 3 of the 4 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advance Technical Support Representative in Hilliard, OH
    Former Employee - Advance Technical Support Representative in Hilliard, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    Coworkers are friendly, decent pay for the work involved, and schedules were decent. Tuition reimbursement is good although not that much for agents.

    Cons

    Supervisors don't like to take escalation calls unless it hurts their metrics directly. Judged on quantity more than quality of work. Some HR members will provide misinformation about benefits. Company expects the agents to be a jack-of-all call types and causes a heavy burden on policies to follow.

    Advice to Management

    Focus more on the quality of service rather than running numbers at the end of the week.

There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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