DISH - Great overall experience with some areas of development needed | Glassdoor
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There are newer employer reviews for DISH

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Helpful (1)

"Great overall experience with some areas of development needed"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Harlingen, TX
Former Employee - Manager in Harlingen, TX
Recommends
Positive Outlook
Approves of CEO

I worked at DISH full-time (More than a year)

Pros

Good salary, great people, opportunity for advancement, decent work/life balance.

Cons

Benefits are too expensive and the deductible is too high, need more leadership development, more positive feedback throughout the year.

Advice to Management

Please review your health benefits. Although it was necessary at the time to find a more cost effective plan it is time to look at all of your incentives and reach out to the employees to see what they would be willing to give up for a better benefits package.
You all are headed in the right direction in leadership development so please stay focused on this effort. The work/life balance is also getting better. Keep going for diversity, working outside traditional settings and making employees a bigger focus. It's all about the lower level employees as they are the majority and deserve to be treated with as much as you can offer them with compensation, incentives, rewards, benefits and schedule flexibility.
I have worked for a few call centers and they all have frustrated, angry and sometimes abusive customers. In addition, most call centers have stats to meet in an effort to handle as many customers as possible while trying to offer the best possible customer service experience. There is no magic fix it to make everything perfect. Companies are doing their best to try and make money to stay competetive in business and give back to their employees. Dish is the same in this aspect. It is hard work and if you apply to work here or anywhere else please understand that you are applying to work and their expectation is that you give 100% while you are there. I am not familiar with an employer who is comfortable with employees only doing just enough to get by. If this is not something you are comfortable with, apply somewhere less competitive and that has lower expectations.

Other Employee Reviews for DISH

  1. Helpful (1)

    "Dish Network installer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installer in Denver, CO
    Former Employee - Installer in Denver, CO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at DISH full-time (Less than a year)

    Pros

    4 days a week
    tools, and the van
    different place everyday
    Cable TV

    Cons

    Weather
    Career advancement pay raises. It is not just about working hard and showing up. You have to balance getting done quickly and fixing a messy install to pass quality control.
    Working holidays.

    Advice to Management

    Hire within the company.
    Value hard work and a good job, more then just numbers.


  2. "Great ompany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Service Representative in Alvin, TX
    Current Employee - Technical Service Representative in Alvin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DISH full-time (Less than a year)

    Pros

    They did alot to show employees appreciation here.
    I liked the different shifts that they had available.
    I loved my coworkers.
    There is room for advancement.

    Cons

    Unreasonable Call time expecations.
    There is alot of favoritism here.
    Employee benefits are horrible.
    A litle more flexibililty for family emergencies.
    Pay is not that great.

    Advice to Management

    none

There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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