DISH - Every Bad thing about Management that other people say isTRUE | Glassdoor
There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

Helpful (2)

"Every Bad thing about Management that other people say isTRUE"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Houston, TX
Current Employee - Manager in Houston, TX
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at DISH full-time (More than 5 years)

Pros

The pay is actually decent! Its not the best and not the worst. The ability to have free satellite programming is nice. If you think about it, it actually saves you about $100 dollars a month if you didn't work at dish and had to have a another provider for example. There are some nice and very smart employees that work for the company.

Cons

Upper management usually doesn't listen to your concerns. They think that you are just bickering! High employee turn over is the norm. Managers will manipulate the timing in which employees are allowed to start after training so that the new people don't affect the managers metrics. WHY? Because they get a bonus. Insurance benefits are so so. The Chairman himself said that he isn't in the insurance business. (Meaning he doesn't really care about the insurance employees receive)

Advice to Management

Management is a joke! With the exception of the few managers here and there, most only see you as a metric. The ONLY THING they care about is the numbers. THAT's IT. Most of these guys don't give a crap about employees. They only care about the metrics you produce. In fact they have a program called "TALENT PLANNING" that basically is a system in place where they just decide to usually clean house. Employees are fired for things that no one has actually tried to help them with. I have worked with DISH for years and i can honestly say as the years went by i felt more and more like a number versus and person. One piece of advice if you have employees who are trying to be innovative hear there ideas and actually try them. Dish doesn't realize the talent that some of those employees might have. Because they only try force people to do things that that person might not be good at to begin with. Then they will fire you when

Other Employee Reviews for DISH

  1. Helpful (1)

    "Dish Network installer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installer in Denver, CO
    Former Employee - Installer in Denver, CO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at DISH full-time (Less than a year)

    Pros

    4 days a week
    tools, and the van
    different place everyday
    Cable TV

    Cons

    Weather
    Career advancement pay raises. It is not just about working hard and showing up. You have to balance getting done quickly and fixing a messy install to pass quality control.
    Working holidays.

    Advice to Management

    Hire within the company.
    Value hard work and a good job, more then just numbers.


  2. Helpful (1)

    "Great overall experience with some areas of development needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Harlingen, TX
    Former Employee - Manager in Harlingen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time (More than a year)

    Pros

    Good salary, great people, opportunity for advancement, decent work/life balance.

    Cons

    Benefits are too expensive and the deductible is too high, need more leadership development, more positive feedback throughout the year.

    Advice to Management

    Please review your health benefits. Although it was necessary at the time to find a more cost effective plan it is time to look at all of your incentives and reach out to the employees to see what they would be willing to give up for a better benefits package.
    You all are headed in the right direction in leadership development so please stay focused on this effort. The work/life balance is also getting better. Keep going for diversity, working outside traditional settings and making employees a bigger focus. It's all about the lower level employees as they are the majority and deserve to be treated with as much as you can offer them with compensation, incentives, rewards, benefits and schedule flexibility.
    I have worked for a few call centers and they all have frustrated, angry and sometimes abusive customers. In addition, most call centers have stats to meet in an effort to handle as many customers as possible while trying to offer the best possible customer service experience. There is no magic fix it to make everything perfect. Companies are doing their best to try and make money to stay competetive in business and give back to their employees. Dish is the same in this aspect. It is hard work and if you apply to work here or anywhere else please understand that you are applying to work and their expectation is that you give 100% while you are there. I am not familiar with an employer who is comfortable with employees only doing just enough to get by. If this is not something you are comfortable with, apply somewhere less competitive and that has lower expectations.

There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

Work at DISH? Share Your Experiences

DISH
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or