DISH - Fun job, good hours,decent management | Glassdoor
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There are newer employer reviews for DISH

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"Fun job, good hours,decent management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Field Technician in Nashville, TN
Current Employee - Field Technician in Nashville, TN
Recommends
Approves of CEO

I have been working at DISH full-time (More than 3 years)

Pros

Self paced work load, easy to advance, company provided equipment, decent well thought out training, good work schedule.

Cons

some metrics are not in techs control, although we are held accountable, internet training not up to the same standard as television, get tech support for technicians not just using customer support for everything

Advice to Management

keep moving forward,

Other Employee Reviews for DISH

  1. Helpful (2)

    "Overworked and grossly underpaid."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Manager in Philadelphia, PA
    Former Employee - Field Service Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    You have employment. You are making money to survive. Some day you will no longer have to work here. You will have at least one day off a month to look for another job.

    Cons

    Everything about this job revolves around a dangling carrot. They tell and show you how much you can make in bonuses, then you start to see how hard it is to achieve these goals. Then a little later you see that the system is designed to work against you. All of the great training you see at the home office is never carried out at the lower levels due to overworked management that is understaffed and underpaid. They have doubled the number of technicians under each manager in 2011 (from 8 to 16) and have never raised management pay for a doubled workload. The expected metrics increase in expectations every year while pay is stagnate. Installations get more complicated with more devices but you are expected to complete them in the same amount of time. Dish will try and convince you that only a select group of people fit at Dish, that is true, people who can not get employment elsewhere. 5% of the employees have been employed longer than 2 years. That is an outrageous turnover rate that should be a red flag something is wrong. It is truly the worst job I have ever had in 25 years.

    Advice to Management

    Your management staff is way understaffed. Your technicians speak of nothing but trying to get out of Dish due to long hours and unreasonably expectations that do nothing but grow each year. This causes a very negative environment. You have said many times that Dish is only for a select group of people, that is correct, people who do not have employment.


  2. Helpful (1)

    "Get the experience and get out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Englewood, CO
    Former Employee - Operations Analyst in Englewood, CO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at DISH full-time (Less than a year)

    Pros

    Great opportunity to learn the field and the technologies involved.

    Cons

    Horrible culture and micromanagement. Way too much red tape to get anything done - have to get approvals from everyone and their mother to get access to software. IT is horrible in fixing any issues that may happen.

    Advice to Management

    I think it is amazing how much talent leaves this place. The team that I worked with is no longer employed there and it has only been a year! This company's HR costs must be through the roof. Hold onto your talent. Compensate them appropriately and make the environment a positive place to be.

There are newer employer reviews for DISH
There are newer employer reviews for DISH

See Most Recent

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