DSW - Mostly good, have the bad days | Glassdoor
There are newer employer reviews for DSW
There are newer employer reviews for DSW

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Helpful (1)

"Mostly good, have the bad days"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Lawrenceville, NJ
Current Employee - Sales Associate in Lawrenceville, NJ
Recommends
Positive Outlook
Approves of CEO

I have been working at DSW part-time (Less than a year)

Pros

Employee discount was huge
Love the people I work with, except one or two but I rarely work with them
Ops and Merchandising managers are amazing
Give extra hours if you want/need them
District manager is amazing and really actually gives a darn about the associates

Cons

Store manager has really bad mood swings
When rewards sign-ups are down, management stresses out, stressing out the employees

Advice to Management

Don't pressure associates and cashiers to be so on top of rewards. There are bad days, and we do the best we can.

Other Employee Reviews for DSW

  1. Helpful (2)

    "Good undergrad job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DSW part-time (Less than a year)

    Pros

    It's great for undergrad students, they give short shifts, work isn't hard at all, employee discount is decent.

    Cons

    Work politics, it's not that fun to work there a lot of the time, lots of housekeeping and picking up after customers.


  2. Helpful (2)

    "A so-so experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Rochester, NY
    Former Employee - Retail Sales Associate in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at DSW part-time (Less than a year)

    Pros

    The base pay at my local store was very high compared to other retail stores at $9.50/hour.
    The managers were good about scheduling around classes or family needs for those who needed it.
    Great employee discount.
    Flexible dress code for the most part. I never needed to purchase special clothing for the
    job.
    There is a lot of turnover, which means getting a job is relatively easy.
    Good training.

    Cons

    Some weeks you would get 35 hours and the next you would get 5.
    Managers did not seem to care much about customers and there was a lot of obvious favoritism despite how hard of a worker you were.
    They make you push DSW rewards too much and have an unrealistic quota.
    Promotions are NOT based on seniority or skill. It is a popularity contest and is therefore hard to move up.
    Often called in at the very last minute to cover a shift and always expected to say yes. They will also cut your hours at the last minute if they think they wont be able to make payroll.

    Advice to Management

    Take more care in selecting managers.
    Lower the quota for DSW rewards.

There are newer employer reviews for DSW
There are newer employer reviews for DSW

See Most Recent

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