DSW - Great work atmosphere and community! | Glassdoor
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There are newer employer reviews for DSW

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Helpful (1)

"Great work atmosphere and community!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Novato, CA
Current Employee - Sales Associate in Novato, CA
Recommends
Positive Outlook
No opinion of CEO

I have been working at DSW part-time (Less than a year)

Pros

Company values employees' opinions and suggestions
Family-like atmosphere
No competitiveness between associates

Cons

Wish the employee discount was 50% off for regular prices shoes, not just 30% off.
Employees can't be a part of DSW Rewards.

Advice to Management

It'd be cool if the store management could provide more food options for the employees.

Other Employee Reviews for DSW

  1. Helpful (1)

    "Poor communication, zero help from upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DSW full-time

    Pros

    You get a pretty nice discount on shoes

    Cons

    The upper management is terrible. Americas favorite place to work, is utter garbage. They preach their values as something to live by. When you get a visit fro corporate they use everything against you. They do not live their values one bit. No communication between DM and upper. DO NOT WORK FOR THEM... Americas worst place to work. They do not let you run your own business. They focus on appearance rather than actual business. Don't make the mistake of working for this terrible company.

    Advice to Management

    Allow people to run their business. Get a new DM, actually live your values.


  2. Helpful (3)

    "Practice the values that are preached"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freight and Sales Associate in Ann Arbor, MI
    Former Employee - Freight and Sales Associate in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at DSW part-time (More than a year)

    Pros

    There were many pros when I first started working at DSW two years ago.

    1.Great discount (30%)
    2.Friendly work environment
    3.Supportive and friendly management
    4. 30+ hours a week
    5. Very close-knit team

    Cons

    After a year of working there, a whole new management team was brought in and everything changed.

    1.Management was hired mostly from outside of the company
    2.No room for advancement for people within the store
    3. No realness or authenticity from management team
    4. 8 hour shifts of being the only person on the sales floor
    5. Too much focus on rewards
    6. No real concern with pleasing the people that work there
    7. No variety whatsoever, so it was easy to become burnt out
    8. I also feel it necessary to mention that many managers at this store have been racist towards minority customers, particularly black. They automatically assume when a couple minority customers come in the store that they will be stealing, so we have to immediately find out what they are looking for and follow them around. Which I have refused to do in the past because it is ignorant and ridiculous.

    In short, the upper management did not live the value that we were reminded of ever so frequently.

    Advice to Management

    Start really listening to the complaints that your most trusted employees are giving you and you will truly reach your goals of becoming a happy and positive place to work.
    Also stop putting so much pressure on the sales associates; at times I felt like I was being forced to perform like I was being payed commission, but in reality I was only getting paid $9.00 an hour.

There are newer employer reviews for DSW
There are newer employer reviews for DSW

See Most Recent

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