DaVita - There is good and bad in everything. | Glassdoor
There are newer employer reviews for DaVita
There are newer employer reviews for DaVita

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Helpful (3)

"There is good and bad in everything."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Applications Developer in Fort Lauderdale, FL
Current Employee - Applications Developer in Fort Lauderdale, FL
Recommends
Negative Outlook
No opinion of CEO

I have been working at DaVita full-time (More than a year)

Pros

Flexability
Great Lower Level Teammates
Location
Telecommuting
Non-Micro Management

Cons

Lack of leadership
Management does not follow the core values in which is expected from ALL staff, but expects junior level staff to comply.

Advice to Management

Share deparmental goals so the staff can be a part of the path for getting there and have a buy in that encourages acountability.

Follow through with the 360 degree reviews that the company cliams they provide.

Other Employee Reviews for DaVita

  1. Helpful (6)

    "Call Center Catastrophe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contact Center Representative in Malvern, PA
    Former Employee - Contact Center Representative in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DaVita full-time (More than a year)

    Pros

    Good starting pay and benefits

    Cons

    I worked in the call center for DaVita taking calls from patients, social workers, facility administrators and various other people to set up dialysis treatments for traveling patients. On an average day, there would be so many phone calls in queue it was incredibly overwhelming. In addition to the phone calls, you were expected to write several emails requesting a "status" on a patient's request to have treatment in a facility, most of which goes unanswered and showing that a huge majority of DaVita teammates DO NOT care about the patients.

    As far as the atmosphere of the call center was concerned, a lot of changes were made on a daily basis to simple procedures, making tasks more difficult and time-consuming. The office is micromanaged to death with managers, supervisors and seniors who constantly walk around and antagonize you because you are not one of them. There were weekly, sometimes more than weekly, meetings called "homeroom" which was used to give affirmations to other teammates for ridiculous things such as "thank you for helping me with my emails" or "without you, i would have lost that patient's records." (By the way, most call center reps have no medical training and are forced to review medical records and just "figure it out").

    Management will interrupt the busy workday for these "homerooms" and use child-like activities to promote their "core values" while backstabbing you with petty gossip. The company started expanding so much at one point that you couldn't possibly keep up with everyone's name and the newer teammates weren't properly trained. This is one of those companies that you have to constantly look over your shoulder and cover your ass or else you'll become a social pariah with the other teammates.

    Advice to Management

    Start to actually care more about the patients and not the people who are paid to kiss your butt.


  2. Helpful (2)

    "Good teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Nurse (RN), Renal Dialysis in Austin, TX
    Former Employee - Staff Nurse (RN), Renal Dialysis in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DaVita full-time (Less than a year)

    Pros

    Good sense of teamwork, opportunity to really get to know patients because they come in 3 times a week.

    Cons

    Shifts tend to run overtime. Work tasks can become monotonous and somewhat routine.

There are newer employer reviews for DaVita
There are newer employer reviews for DaVita

See Most Recent

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