Dallas Symphony Orchestra - Money is their motivator | Glassdoor
There are newer employer reviews for Dallas Symphony Orchestra
There are newer employer reviews for Dallas Symphony Orchestra

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Helpful (2)

"Money is their motivator"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Ticketing Representative in Dallas, TX
Former Employee - Ticketing Representative in Dallas, TX
Doesn't Recommend
Neutral Outlook

I worked at Dallas Symphony Orchestra part-time (Less than a year)

Pros

Some fun people in the office, and on Fridays sometimes they buy you lunch. A lot of incentive programs where you can get a lot of money (commission based). The people are genuinely nice and they care about their patrons.

Cons

Their only concern is their bottom line, all they care about is upselling. Their senior management is so set in their ways that there's no room for improvement. Their training style is almost non-existent, with them telling you that there's simply too much to learn so you'll learn on the job, but when you ask questions they act like you're being way too much trouble or that you should already know how to do the task. Part-timers only get a 10 minute break if their shift is shorter than 5.25 hours - yes, that means 2.5 hours straight without a break. If you're in the Box Office, you're in the dungeon- no windows, and you're in the basement. Many times they ask you to call patrons and tell them about program changes, which the patrons dislike. You're also having to deal with talking to elderly people with way too much money, so they're stubborn and have no problem with chewing you out over the phone.

Advice to Management

Be more open to change, and offer better breaks for part-timers.

Other Employee Reviews for Dallas Symphony Orchestra

  1. "Amazing Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people - friendly and passionate

    Cons

    Some politics, as is normal


  2. "Nice coworkers, low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dallas Symphony Orchestra full-time (More than a year)

    Pros

    Nice coworkers, great concerts

    Cons

    Lots of restructuring and uncertainty with job security. Most positions require you to work on weekends and nights with low pay for most

There are newer employer reviews for Dallas Symphony Orchestra
There are newer employer reviews for Dallas Symphony Orchestra

See Most Recent

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