DeVry University - DeVry, first in customer service. | Glassdoor
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There are newer employer reviews for DeVry University

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"DeVry, first in customer service."

Star Star Star Star Star
  • Culture & Values
  • Career Opportunities
  • Senior Management
Former Employee - Tutor in Kansas City, MO
Former Employee - Tutor in Kansas City, MO
Recommends
Neutral Outlook
Approves of CEO

I worked at DeVry University part-time (Less than a year)

Pros

I am truly impressed with the values and level of quality service provided at the KC, MO campus. Awesome!

Cons

I didn't experience any negatives. I only worked on a part-time basis, so I was not entitled to benefits.

Advice to Management

Continue with the level of quality leadership at your campus! I think that other DeVry campuses should emulate that of the KC campus.

Other Employee Reviews for DeVry University

  1. Helpful (5)

    "Fake."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Naperville, IL
    Former Employee - Admissions Advisor in Naperville, IL
    Negative Outlook
    No opinion of CEO

    I worked at DeVry University full-time (More than a year)

    Pros

    Good pay for a first job out of college, it is a very good school to go to and you get close with your co workers.

    Cons

    It's a very hardcore sales environment and they sell lies to the employees too. They tell you they want to promote you and develop you and that it's not all about the numbers but that's a load of bull. They tell you that you don't have to have big numbers in order to get promoted because they recognize other skills you have but it's crap. I had more management experience than my manager AND his manager. But when I asked repeatedly to get into the management program I was constantly told that I needed more "advisor" experience and training. This was after they told me in the interview that I was being hired into the management training program and I could expect a promotion in 6-12 months after I got a little experience. They said they didn't care how many students I got in as long as I put my skills on display they would recognize talent. I developed a training presentation, by myself, with zero assistance from anyone. It was awesome and a few managers told me they would push that up to higher management. What happened after I gave the presentation? My manager stole it, took the credit for it started giving the presentation himself and is still using it, a year after I left the company. I never gave the presentation again. Why? I wasn't hitting my numbers. Bottom line, it's a high school environment with rumors, gossip, and all the male managers sleeping with the cute girls just hired out of college. And the only way to have a chance at doing something other than being a minion is to be one of the cool kids or to put 20 students in every session. I couldn't run out of this place fast enough after a year and a half. I needed something more professional and serious for my career aspirations

    Advice to Management

    Develop your people. Not just into d-bag salespeople but into good managers or otherwise. Recognize talent, not just suck ups. And stop lying to students and employees. I don't care what they say, this place is not about students. It's about getting peoples money and hooking up with college chicks. Period.


  2. Helpful (2)

    "Why NOT DeVry, Chamberlain or Keller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Advisor in Naperville, IL
    Current Employee - Admissions Advisor in Naperville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DeVry University full-time (More than a year)

    Pros

    Besides slightly better health insurance then other employers, they offer the same benefit package as most other employers

    Cons

    Bad pay, cancerous office environment, unskilled managers with big egos, constant rush to push students to register for classes, lot of pressure and urgency, bad new hire training, inconsistent messaging, mandatory late night and weekend work, segregated employees with lots of gossip and rumors, dirty office, poor facilities, free education for employees is really not free with a lot of stipulations, too many more cons not enough space, dead end career

    Advice to Management

    No advice


There are newer employer reviews for DeVry University
There are newer employer reviews for DeVry University

See Most Recent

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