Dealer.com - Great Company with Awesome People, But Be Prepared to Grind | Glassdoor
  1. Helpful (1)

    "Great Company with Awesome People, But Be Prepared to Grind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior SEO Analyst in Burlington, VT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dealer.com full-time for more than 3 years

    Pros

    - Awesome Co-Workers (the one thing I miss about working at DDC. A real eclectic, fun-loving group of people) - Decent Benefits for BTV Market - Lots of Perks in the Burlington Office (On-Site Gym, Indoor Tennis Court/Basketball Court, Crossfit Equipment, Yoga Studio, Subsidized Local Food, Two Cafes, On-site Massages, etc.) - If you love cars, you get to live in the automotive industry day-in and day-out

    Cons

    - Workload was massive and the client-load was unmanageable. It was a constant grind. A 40 hr work week was unobtainable if all monthly deliverables were to be completed fully and on-time. Lower level management was understanding of the constraints and tried to help, which was appreciated, but at the end of the day, we were arguably the best SEO team in the industry, the Sales team was effective in increasing business, and it was just a total grind trying to supply the demand. - Pay is low (especially in comparison to larger markets and given the workload) - Difficult to take PTO because of the workload. - Beginning to lose the culture/vibe that made DDC the best place to work in VT (transitioning from start-up/community vibe to corporate vibe at a quick pace) - Upper management didn't seem in-tune with the SEO department, beyond the sales and churn figures.

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    Advice to Management

    SEO Managers - Keep doing the great work you've been doing all along, but check-in and have candid conversations with team members. Many long-term, valued analysts are burnt out and looking for a way out. Not because they dislike the team or SEO, but because the workload is not sustainable. Managed Services Leadership - Take a serious interest in the SEO department and the work that they do. Actually shadow an Analyst for a day to understand how they operate, interact with clients, the difference they make, and then find a way to budget for the hiring of more Analysts. Top-notch people are leaving MS and the organization because the workload is massive, the stress is high, and at the end of the day, the reward is just not there.

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    Dealer.com2019-09-11
  1. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Production Project Manager in New Hyde Park, NY

    I worked at Dealer.com full-time for more than 3 years

    Pros

    The culture at Dealer.com is fun and they do a great job with hiring productive team members. Everyone there is very helpful and for the most part, the company is very responsive to their employee's needs.

    Cons

    You are often required to work long hours and there is not always an equal split in the workload between team members. But, it's not terrible.

    Dealer.com2019-05-28
  2. "Best company I've ever work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Performance Consultant II in Burlington, VT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer.com full-time for less than a year

    Pros

    Amazing benefits- you work hard to earn them, but they take really good care of us

    Cons

    Not the best health care plan- Aetna isn't the best...Maybe for dental, but not for medical!

    Advice to Management

    Please reconsider changing the health plan to a better provider.

    Dealer.com2019-12-30

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