Dealer.com - Read this review for the truth - some negative posts have bad motives | Glassdoor
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There are newer employer reviews for Dealer.com

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Helpful (1)

"Read this review for the truth - some negative posts have bad motives"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - MGT in Burlington, VT
Former Employee - MGT in Burlington, VT
Recommends
Positive Outlook
Approves of CEO

I worked at Dealer.com full-time (More than 5 years)

Pros

There are too many pros to list here but I will list some things I think are important to note. When I worked at the company I had access to my CEO every Friday in an open forum, this was amazing. Most of the negative reviewers have had either no job or 1-2 before coming to dealer.com so they have no perspective what a great tech company looks and feels like or even what a great career feels like. Dealer invests huge dollars and sweat into it's staff and the benefits are so deep i would need 20 pages more to list them out! As someone that didn't quite make the cut after over 5 years I hold no grudge on the company because I wasn't quite good enough to give the results needed in my position but I was exited with compassion and full understanding and I came away better because of it! The Leadership is not a bunch of parties either, they have families and take the growth and well being of the company very seriously but yes 2 times a year they hold large concert like party and probably 99% of the company not only attends but they let loose and celebrate their successes as a team and it's magical!! Some may drink at the party but the focus is on being together, laughing dancing and just having a great time. (Not sure why this is bad??)
The company invest hugely in training and in wellness for every employee that is willing and it's truly world class and rare! I have had 7 positions at various leading companies over the past 30 years and I have never seen such a strong commitment to employees. It's true that some middle mgt may be less experienced but the company recognized this over the last fee years and they has been working on improving that layer through training and recruitment (I should know, I was replaced and rightfully so) sometimes you just need to admit when you are not good enough to be on a specific team.

The bottom line is that dealer.com is a caring and world class company that has more ethics and compassion for it's people than any I have ever seen and they continue to grow and collect accolades as the best in their field in the world for that reason!

Most of these negative reviews are from upset former employees or current green employees that managed to interview very well but can't handle their jobs. If you are good at what you do and are a team player you will LOVE dealer.com and never want another career.

I'm sad that I can't be there but I'm very happy for the countless friendships I made and I love to see everyone when I visit.

Also some posts claim that clients are not treated well. Success, growth and thousands of raving fans can't be wrong, dealer.com is #1 in the world at what they do for a reason, don't believe a 22 year old reviewer that got fired because he/she didn't show up for work because of being hungover 1 too many times!

This is an amazing company and that's why you will continue to read more about them winning and making their employees happy and clients raving fans for years to come. PR doesn't making thousands of clients happy, great products and services do and that what this company provides.

Hope this review helped someone out there.

Cons

They sometimes need more parking spots but walking isn't so bad either.

Advice to Management

Continue to improve mid mgt and everything will continue to be great for you!

Other Employee Reviews for Dealer.com

  1. Helpful (1)

    "Excellent opportunities in an exciting, market-leading but human and sometimes flawed company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dealer.com full-time (More than 5 years)

    Pros

    You can make your own future by taking risks, caring about the customers, and workng hard. There are opportunities for both tech-oriented and soft skill folks, but don't expect to rise to the top overnight. Some of the products are groundbreaking while others are still playing catch up. Fantastic spirit and culture both in Vermont and Manhattan Beach.

    Cons

    Recognition can be sparse if you have the wrong manager. Communication between departments, especially Sales, can be almost non-existant, though it is improving over time. The acquisition by Dealer Trak may mean more red tape and slower pace of improvement, but hopefully it will mean more resources for the most overworked departments. Talented staff often loses heart because managers do not mentor or develop them. Sell more, work harder attitude often prevails. In several product areas, smaller, more nimble companies have an advantage.

    Advice to Management

    Make sure managers can manage and develop their talent, not just squeeze them for more productivity.


  2. Helpful (2)

    "Fun company, not many growth opportunities. Be prepared to work for someone way below your experience level."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dealer.com full-time (More than a year)

    Pros

    People outside of the clique that exists within DDC. Organic cafes, great exercise classes, good work/life balance.

    Cons

    Managers have been promoted above their ability level due to tenure. Have seen countless people move on from Dealer.com due to lack of growth opportunities or acknowledgment of the skills they have developed outside of the company.

    There is a serious problem with partying at this company. Think high school. If you party, you're in. If you don't, you're not. Exists at all levels - absolutely applies Directors and VP's.

    Advice to Management

    Stop promoting people into VP roles just because they've been with the company for several years. Drug testing might be a good idea too...

There are newer employer reviews for Dealer.com
There are newer employer reviews for Dealer.com

See Most Recent

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