Dealer eProcess - Our Leader Is Gone | Glassdoor
  1. Helpful (4)

    "Our Leader Is Gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Paid Search Analyst in Lisle, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dealer eProcess full-time for more than a year

    Pros

    Location. Nice office space. Looks like we are opening up to the entire floor for growth. Lots of conference rooms.

    Cons

    I came from another agency to work at DEP. Its been a rough start. Our paid search department had been in complete shambles for over a year. Massive turnover, until Page stepped in and started providing structure, process and a future vision as to where we were going. Love how transparent he is, other owner is shady, doesn't connect to any of the employees unless its one of his "favorites". Read the other reviews. I loved the energy and passion this place has. Page brought that every day. He had his finger on the pulse of the company, and now he's gone.

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    Dealer eProcess2020-01-09

    Dealer eProcess Response

    January 13, 2020HR Director

    Thank you for taking the time to give feedback. We value the opinions of our employees. We are growing and our company is undergoing significant strategic changes that we believe will enhance the workplace environment along with our customer relationships and experience. Additionally, we feel that the positive leadership changes and innovations will create new energy and progress throughout the company and increase our success in industry. A win for everyone!

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Other Employee Reviews

  1. Helpful (1)

    "DEP is The Place to Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Lisle, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealer eProcess full-time for more than a year

    Pros

    Collaboration between other teams, open door policy with management, work life balance, positive environment, training program, available resources outside of just asking for help.

    Cons

    As the company keeps growing, a lot of new internal teams have been created. Everything is moving in the right direction, just takes time to get everything running smoothly.

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    Dealer eProcess2020-02-28

    Dealer eProcess Response

    March 23, 2020HR Director

    Thank you for your feedback, as well as your commitment to DEP! Dealer eProcess strives to maintain transparency as it promotes a true sense of community among all employees. We encourage collaboration and urge employees to share ideas in which foster growth. DEP continues to offer internal and external training opportunities to promote growth and development.

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  2. "“Well this has escalated quickly”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support in Lisle, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dealer eProcess full-time for more than 3 years

    Pros

    No background checks No drug tests No previous employment checks Middle management is ok to deal with

    Cons

    *my last review was deleted so lets try this again* I have seen an owner escorted out by the police and later to find out he is no longer an owner for reasons unknown and unexplained. I personally seen an inappropriate relationship in the stairwell of the office between him and an employee so I am shure it had something to do with that. I have personally seen employees hired n fired within 48 hours for really no reason. The positions are severely underpaid. Expect to make 20% less than any comparable company in a comparable job. The current owner is completely out of touch with pay, employees, and transparency. In short if you are looking for a stable company, with good pay, decent treatment, in a good environment this is not the place you would want to come. Most of us realize that this company will not survive the current health situation so this review may not matter. Do not count on speaking to the human resources department with any sort of privacy unless you are the owner trying to avoid a lawsuit. The products within the company are completely flawed and broken but it matches their processes so at least there is some consistency.

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    Dealer eProcess2020-03-31

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