DealerSocket - It's a job, not a career. Get some experience and get out. | Glassdoor
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Helpful (9)

"It's a job, not a career. Get some experience and get out."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

(This feedback is for a technical role and doesn't necessarily reflect the sales or strategic services departments or leadership)
- Engineering sets its technical goals high. You will likely get exposed to a variety of technologies.
- It's easy to get a job in Customer Support. Not a knock on the staff. Previous experience really isn't required.
- Jonathan is a very driven leader and likable guy. Feel free to approach him.
- If you're LDS (Mormon), you will have additional opportunities open to you.
- San Clemente is a nice town. It's at the far end of Orange County, but you can eat lunch at the beach.
- Employee HMO and Dental premiums are covered.
- Recent acquisition may mean a needed dose of corporate maturity is on the way.
- Company events, while scarce, seem to get better and better
- 24 Hour Fitness next door
- New building with game ("Recharge") room and large lunch room.
- Vending machines with $.25 sodas

Cons

- Management is mostly made up of two types: 1) Friends of the top brass and 2) early hires who are tenured by default. Because of this, some do not have the technical knowledge of their subordinates.
- It's easy to get a job. Hiring could be more stringent.
- Obvious favoritism toward fellow LDS. Good for you if you're in the club.
- Turnover has been high (good news for you, if you're looking for a job). We've been losing long-time, quality employees.
- Do not believe the "work/life balance" speech. If you are in a technical role, work will be your life. Expect long hours and no overtime.
- Pay is below average. Negotiate hard out of the gate because you won't get a big jump later.
- Benefits are sub-par. Matching the 401k or additional insurance premium subsidies would go a long way.
- After all these years we are still hiring our friend's kids. Please stop that. We aren't a start-up anymore.
- To many managers, failure is not an option. They don't handle it well. You will learn to fear failure.
- This is not a place of innovation. The development disposition is reactive and often imitates. This is an unfortunate top-down tenet.
- Training and furthering your education are on you. Do not expect help here.
- Development process is often hectic and results in half-baked code going into production. Job security for customer support when the phones light up.
- Communication is very poor. We were recently acquired. Employees are not kept in the loop.
- Once you leave the company, you're dead to them.

Advice to Management

Please focus on your employees. Draw them in and show them that they are appreciated. Buying them with a party or leftover t-shirts is not what I am talking about.

Other Employee Reviews for DealerSocket

  1. Helpful (8)

    "Temporary, stressful, not great overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at DealerSocket full-time

    Pros

    -Benefits, perks, etc are pretty decent

    -Most of the people are good to work with.

    -If you work as a consultant you get to work from home most of the time or in a certain area. You don't have too many people looking over your shoulder and critiquing every detail you do on a day by day basis.

    -The yearly consultant retreats are always a good time.

    Cons

    - High turnover rate overall. Losing a ton of veteran employees now. Hint hint.

    -They may say there is a lot of growth opportunity but it is very hard to do so especially as a consultant.

    - Execution of new releases are done poorly causing a lot of headaches for us.

    - The management, director and overall all higher up roles are basically all filled by those of the Mormon faith.

    - In turn, If you are LDS(Mormon) you seem to get better treatment/care. So, if you are not you feel less important, less cared for.

    -HR is not great. You feel like you are beat down or scolded when you ask about anything.

    -They seem to hire anyone they can with a degree and the training is rush. This in turns leads to poorly trained employees.

    -They stress to you you will have a good work/life balance ratio yet the expectations they give you and the lack of time to do it in has that balance extremely skewed towards more work and less life.

    -The majority of the new hires seem to be from BYU, another LDS heavy school or friends of the family and that tends to lead to more favoritism.

    -They are constantly trying to bring on as many new dealerships as they can as fast as they can to grow. We are getting more dealerships then we have consultants to handle them. In turn it adds more work on us and we can't handle them all. Then when the dealerships leave it is almost always blamed on the consultant.

    Advice to Management

    Act like you care a bit more about those of the non-Mormon religion, stop with the favoritism. Increase training efficiency and quit trying to rush that process. If you want to say there is a good work/life balance then change the processes to make it so. Quit trying to gain as many dealerships as you can when there are so many broken processes within the company.


  2. Helpful (4)

    "Horribly Run Engineering Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -There are *some* very good people working there.
    -Close to the beach.
    -Easy to get a job. They are always hiring to replace employees who leave.

    Cons

    -Poorly designed/written code makes up most of their products. The amount of legacy code is comparable to that of a company three times as old.
    -High Turnover. Good people leave fast, bad people never leave and never get fired.
    -No training. Very little time allowed to come up to speed on their code.
    -Rigid SDLC. They do Scrum in the worst possible way. Developer time estimates aren't respected and are generally pre-defined by Product Owners and Management. Burning hours is the priority, not writing good code.
    -Constant emergencies. Support staff escalates EVERYTHING as critical. To get something moved out of the sprint to make room for these critical work items is really hard to do. They *expect* you put in extra hours to make up for it.
    -Night time deployments that take SEVERAL hours. Entire engineering staff is expected to be available to resolve deployment issues.
    -Work/life balance is terrible.
    -The company was founded by Mormons and nearly all leadership positions are occupied by Mormons. This, in and of itself, isn't good or bad but there is definitely a cliquey culture revolving around members of that church. It's an EOE problem waiting to happen.

    Advice to Management

    -Stop making your Marketing department write five star reviews on Glassdoor.

There are newer employer reviews for DealerSocket
There are newer employer reviews for DealerSocket

See Most Recent

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