Dealertrack - Some good, alot of bad | Glassdoor
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Helpful (2)

"Some good, alot of bad"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Programmer
Current Employee - Senior Programmer
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Dealertrack full-time

Pros

Good life work balance
a lot of vacation
work from home
ok pay & benefits
can use some work time for community service
developers all have pluralsight accounts and we are encouraged to take some work time to take advantage of all those online trainings.

Cons

It's an IT company run by accountants.

Worst communication ever.

Management can't focus on anything, they have big ideas, but very poor execution, each month they have a new shiny project they think will solve all their problems and so the old projects go unfinished, the product never gets improved upon and it's getting further and further behind.

They try to grow by buying other companies instead of improving what they have, no thought to how to bring it all together, the overall dt product is held together by duct tape and balling wire.

For every employee that actually works in the trenches they have 3 managers, very top heavy organizational structure.

Management decided to drop .net the best programming platform and professional network for the lamp stack, no logical reason giving for the change other than that they want to be cool hipsters just like Google and Facebook.

Most importantly their products are complete vaporware, there is no motivation to work on anything because nothing the company does has any value.

Advice to Management

Focus, commit to important projects, reinvest in your product, and actally complete your goals.

Other Employee Reviews for Dealertrack

  1. Helpful (2)

    "The longer you stay, the more you'll want to leave"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    It is sometimes interesting to be a part of a company going thru rapid growth and expansion of its product-line. Creative problem-solving is often put to the test. DealerTrack has a generally favorable reputation in most markets.

    Cons

    Low regard for work/life balance. Health and safety issues regularly take a backseat to revenue-generating projects. The result is usually major burn-out in minimal time. Employees are expected to complete tasks for which they have received no training/lack a skill-set - think: a podiatrist being asked to perform brain surgery. The end result is a customer-base that is dissatisfied and feels its trust has been betrayed because either too many things are left incomplete or set-up totally wrong. Favoritism pretty much guides the promotion process rather than merit. There is a palpable sense of distrust between middle management and employees, resulting in a tactless, (often) disrespectful work environment that leaves the employee feeling like an 'expense' rather than an 'asset'.

    Advice to Management

    The company has the potential to be a major player in the dealership solutions industry...if it can find it within to fix what needs to be fixed. The 'flying by the seat of your pants' approach to business will eventually come back to haunt you later. Be honest and forthright with your customers - deliver on your promises and you will eventually 'own' the marketplace.


  2. Helpful (2)

    "Could be better, a whole lot better"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexibility in work schedule is great
    Tuition Reimbursement

    Cons

    No promotions where they should be
    People who work get punished for the people that don't
    Communication

    Advice to Management

    Start comminucation with your employees, even if we are considered to be on the bottome, changes effect us more than you think. Act like you care about your employees (even if you don't) every change you make from procedure to relocation effects us tremendously!

There are newer employer reviews for Dealertrack
There are newer employer reviews for Dealertrack

See Most Recent

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