Dealertrack - Was once a great place to work, but they are forgetting how they got to where they are at. | Glassdoor
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There are newer employer reviews for Dealertrack

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Helpful (2)

"Was once a great place to work, but they are forgetting how they got to where they are at."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Product Specialist in Chicago, IL
Current Employee - Senior Product Specialist in Chicago, IL
Approves of CEO

Pros

Decent pay, but that is starting to decrease.

Cons

No opportunity to move up. They do not promote from within. They have also changed our pay plan every year. Each year it get's worse. I think this will be a $75K a year job within the next 1-2 years.

Advice to Management

Got out in the field and see what our customers are really saying. Many products have challenges and we have not spent the time to resolve these issues.

Other Employee Reviews for Dealertrack

  1. Helpful (4)

    "This company SUCKS!!!!! do not work for them!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Downers Grove, IL
    Former Employee - Tech Support in Downers Grove, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    NONE!!! Do not work here.

    Cons

    Management overall it sucks!!!!! come on everyone in high management comes from the dealership and we all know how dealers work.

    Advice to Management

    Get help in promoting people and try harder at employee relationships. Do more for your employees right know I work for a great company. They are always trying to improve their ways with employees and they listen to your ideas. Why would you want to work for customers who are very unhappy with the product. I other words you get yelled at all day long and everything is you fault.


  2. "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)

    Pros

    The company been bought out by Cox Automotive. It got a good benifit plan with RRSP contribution.

    Cons

    - Software Engineering Managers are Micro Managing the scrum teams.

    - Software Engineers and QAs are always working over time due to work load (without any compensation). No work life balance. No appreciation for all the extra work.

    - The company does not have any type of mentorship program for career growth. Therefore you will be stuck in your role.

    Advice to Management

    Stop blaming SEs and QAs for all production related issues (RCA).


There are newer employer reviews for Dealertrack
There are newer employer reviews for Dealertrack

See Most Recent

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