Dealertrack - Values and mission of field offices not the same as Corporate | Glassdoor
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There are newer employer reviews for Dealertrack

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"Values and mission of field offices not the same as Corporate"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Positive Outlook
Approves of CEO

I have been working at Dealertrack full-time

Pros

Great company that has a good reputatiion within the auto industry across the board. The company offers practical solutions for dealers, lenders, OEM's etc. There is a good senior leadership team in place in the Lake Success, NY corporate office. Great benefits and competitive compensation.

Cons

Many business sctors of thte company are acquisitions. Corporate has not done a good job of implementing the Dealertrack culture into those acquistions. The acqusition leadership team remains in place and several of various acquisitions top management does not hav a corporate vision of where they want the businesses to go. Many senior leaders of the qcquired parts of Dealertrack are not even qualified to ask "do you want to supersoze that value meal?" There is very poor communication and knowledge transfer is non-existent.

Advice to Management

DIve into the leadership of your parts of the company that have been acquired and get them on the same page as Corporate. Make them implement the same values, programs, etc. that you implement in Lake Success to make the company as a whole a much better place to work. When this si done you will see a drarstic drop in employee turnover. Currently over 70% of the employees over the past two years have left the company or are actively looking for other opportunities.

Other Employee Reviews for Dealertrack

  1. Helpful (2)

    "OK - Mixed feelings & Only a Sales job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Dealertrack full-time

    Pros

    Dealertrack has many great things going on for them. On the upswing of business from a terrible market crash. With that said, they offer desirable PTO hours, paid holiday time off, health club and education reimbursements, and regular HQ communications keep employees in the know.

    Cons

    The raises are pretty insulting, and it's not just me being bitter. While I've been at the company, there has been little to no room for advancement; the same people work in the same places. There is a huge trend of favoritism and it definitely shows. What a joke it is trying to communicate with senior management and HR!

    Advice to Management

    Management needs pay attention to the little guys, you know the ones that make your money. Please keep in mind that the cost of living is getting higher and higher every year and consider that when doling out pay increases. How about not taking weeks to respond to emails.


  2. Helpful (1)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Installer in Montreal, QC (Canada)
    Current Employee - Lead Installer in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dealertrack full-time (More than 3 years)

    Pros

    You have a lot of opportunities, the company is growing. Good benefits and great people. People share the knowledge which make it a good company to work for.

    Cons

    You have to travel a lot when you start. Almost every week you will be on the road. You have to be ready to work hard and work long hours.

    Advice to Management

    I would recommend to have a better work and family balance for DMS installer.

There are newer employer reviews for Dealertrack
There are newer employer reviews for Dealertrack

See Most Recent

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