Dell - Dell needs to get it's "killer instinct" back and shouldn't fear taking some risks to get it. | Glassdoor
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Helpful (1)

"Dell needs to get it's "killer instinct" back and shouldn't fear taking some risks to get it."

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Account Manager in Austin, TX
Former Employee - Technical Account Manager in Austin, TX
Recommends
Disapproves of CEO

Pros

Competence of the people around you, opportunity for growth if you take ownership of your career, fast paced atmosphere

Cons

Lack of committment by senior leadership (CEO, CxO) to expand into new areas of opportunity outside of laptops and desktops (e.g. Services, Enterprise Sales force), mid level managers spending too much time/energy on administrative vs leading and strategic plans; unwillingness to better understand customer needs

Advice to Management

Commit to a vision and stick with it, stop waiting to fail. Success doesn't always have to be commoditized. Find that lost killer instinct and make it part of the culture again. Winning IS everything in business somewhere along the line that got lost at Dell.

Other Employee Reviews for Dell

  1. Helpful (1)

    "The long term vision and strategy is not obvious - it recently appears as though we only manage quarter to quarter."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing Manager in Austin, TX
    Current Employee - Product Marketing Manager in Austin, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Exposure to new products and technology, diverse backgrounds of folks you work with. Dell has made some good strides on internal communication through intranet and blogs - quite unique versus other companies. While currently in question, the bonus and stock structure is competitive or better.

    Cons

    Lack of vision, leadership brought in from outside many times. Motivation to go above and beyond is now lacking.
    Internal mobility has been recently stifled, yet for some reason external hiring in some areas continues. The company is a good 5 years behind the curve in terms of employee tools and systems (phones, VPN, remote tools, teleconferencing and video conferencing, SIP services, etc).

    Advice to Management

    Take care to recognize and reward existing employees for a job well done. Halting promotions from within and only bringing in folks from the outside can be demotivating.


  2. Helpful (1)

    "I hope Michael can make the company great again."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Sales Representative in Round Rock, TX
    Current Employee - Technical Sales Representative in Round Rock, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great teamwork in each group that I have worked in.
    It appears that management does everything possible to delay layoffs by saving money in other ways.
    The product designs are becoming much more exciting and competitive.
    Internal blog for informal communication between employees around the world.

    Cons

    Management seems to be slow to react to market changes in the world economy.
    All of the old senior management that made Dell what it was have been replaced. Now, the replacements are leaving.
    Very limited technical training for the job.

    Advice to Management

    The return of Michael Dell to Dell has not had the impact that the return of Steve Jobs to Apple. We need to make sure the right team is in place to get us through the "perfect storm" that we are currently going through. I hope Michael can do it, only time will tell.

There are newer employer reviews for Dell
There are newer employer reviews for Dell

See Most Recent

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