Dell - Company headed in wrong direction | Glassdoor
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There are newer employer reviews for Dell

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"Company headed in wrong direction"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Inside Sales Manager in Round Rock, TX
Former Employee - Inside Sales Manager in Round Rock, TX
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at Dell full-time (More than 10 years)

Pros

Opportunity to work with great people.

Cons

The company is being run by individuals with no Dell history and with no experience with the company's customers.

Advice to Management

Listen to your people. There are years and years of experience on your front line. Use it!

Other Employee Reviews for Dell

  1. Helpful (1)

    "Excellent place to get a big company experience, but poor place to spend your carreer."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in San Jose, CA
    Current Employee - Marketing Director in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Dell full-time (More than 3 years)

    Pros

    Consumer facing company, Michael is an inspiring leader. Culture of doing what's right for the customer.

    Cons

    Hurry up and wait. Decisions constantly revisited. Big organization with too many people who want to input on a decision. Flat organization means little opportunity for advancement. Executive Director at Dell is like a VP at any other large company.

    Advice to Management

    Cut out the processes and make decisions faster. Constantly late to market with underwhelming products. Cost structure of business makes most consumer products unprofitable.


  2. Helpful (1)

    "Friends, Romans, Countrymen...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dell in Nashville, TN
    Current Employee - Dell in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dell full-time (More than a year)

    Pros

    Good first job.
    Great place to network.
    You learn a lot.
    You get a feel of what it's like working for a giant corporation with too many heads.
    Decent pay if you are able to attain your quota "goals".
    Great teamwork.
    Great time off and benefits.

    Cons

    The executive leadership team does not have a good sense of direction. Constantly changing the game plan and never sticks to something long term. Compensation plan consistently changing. The harder you work the harder your job becomes because the more business you bring in the higher your quota is. Almost seems as if the Executive leadership team goes out of their way to make sure you don't make money. Sales goals are very unrealistic and keeps going up. Example: You could have a monthly /quarterly quota of $3M but your teammate could have one of $1M. If you bring in $3.1M and your teammate brings in $1.5 then you end up making less commission than they do even though you brought in more business. My recommendation is to get Dell on your resume and then leverage it for a better job elsewhere. If you do choose to stay then make sure you don't stay in one role for too long. Your quota will catch up with you. But moving to another role is easier said than done. They let you interview but at the last moment put a hiring freeze and you are stuck! The biggest con is the negative attitude on the sales floor. People just aren't happy there but seem afraid to leave. Go figure...
    Also, you end every day with the feeling that what ever you accomplished wasn't good enough and all you are getting is the stick, and no carrot.

    Advice to Management

    Stop recycling the same ideas over and over. The current executive team needs to be flushed out and people with more innovative ideas brought in. Also, make it a better environment to work in otherwise you'll be left with people that work just hard enough not to get fired.

There are newer employer reviews for Dell
There are newer employer reviews for Dell

See Most Recent

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