Dell - Great people and technology solutions, but management on the sales side has created a poor work environment! | Glassdoor
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"Great people and technology solutions, but management on the sales side has created a poor work environment!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Engineer in San Francisco, CA
Former Employee - Sales Engineer in San Francisco, CA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Dell full-time (More than 5 years)

Pros

A lot of good enterprise solutions, but Dell is struggling in my opinion in trying to get a clear message to their customers.

Cons

Sales management, too much micro-management. They do not allow you to do your job, spending more time reporting and tracking sales activity instead of actually selling. It is all about meeting a bunch of activity metrics.

Advice to Management

You have great sales people, if you are not careful you will continue to lose the good ones.

Other Employee Reviews for Dell

  1. "Passionate with great growth opportunities to challenging and lack of consistent direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Finance Consultant in Round Rock, TX
    Current Employee - Senior Finance Consultant in Round Rock, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dell full-time (More than 10 years)

    Pros

    Smart people, fairly wide breadth of products, sales organization large enough to reach customers

    Cons

    Too many conflicting products with acquisitions. Realize that sales people are the engine to interact with customers and serve more a purpose than taking orders.

    Advice to Management

    Everything is not meant to be metric'd.


  2. Helpful (1)

    "Avoid Dell at all costs."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Round Rock, TX
    Former Employee - Anonymous Employee in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dell full-time (Less than a year)

    Pros

    They pay well. There are ample opportunities. There are very few 'pros' to this employer.

    Cons

    The employee is expected to lie; there is no way to get HR assistance; their projects are mess. Their review process is horrendous.

    Advice to Management

    Your DCCA group will definitely end up with lawsuits. I only wish Michael Dell could know how bad things really are.

There are newer employer reviews for Dell
There are newer employer reviews for Dell

See Most Recent

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