Dell - Dead End | Glassdoor
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Helpful (1)

"Dead End"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Support Specialist in Lincoln, NE
Former Employee - Customer Support Specialist in Lincoln, NE
Doesn't Recommend
No opinion of CEO

I worked at Dell full-time (More than 5 years)

Pros

I've been sitting here for 10 min and the only thing I can think of is that sometimes they let me leave.

Cons

No opportunity to move up, constantly involuntarily shifted due to outsourcing, pay is inconsistent with work assigned, benefits are ok at best, mandatory overtime on a very regular basis.

Advice to Management

If your employee base isn't happy, your business won't be happy. Listen to the people who do the work if you want to improve how it's done. There is nothing wrong with asking the opinions of those most closely effected.

Other Employee Reviews for Dell

  1. Helpful (1)

    "Avoid Dell at all costs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Round Rock, TX
    Former Employee - Anonymous Employee in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dell full-time (Less than a year)

    Pros

    They pay well. There are ample opportunities. There are very few 'pros' to this employer.

    Cons

    The employee is expected to lie; there is no way to get HR assistance; their projects are mess. Their review process is horrendous.

    Advice to Management

    Your DCCA group will definitely end up with lawsuits. I only wish Michael Dell could know how bad things really are.


  2. Helpful (8)

    "A great place to work if you like having your job offshored to India"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Round Rock, TX
    Current Employee - Senior Software Engineer in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dell full-time (More than 10 years)

    Pros

    You do get paid.
    Work from home.

    Cons

    Seniority and experience means nothing here anymore as it is now owned and operated by India.
    Your past achievements at the company mean nothing to anyone and you WILL be treated like a child.
    If you like working 60-90 hours a week then this is the place for you.
    The 10, 13, 18 years of service and the millions you’ve personally saved with your direct efforts alone means nothing to anyone and you should not expect recognition or monetary compensation as a result.
    Your manager is 99% likely to be in India now and there will be little to no communication with that person.
    Your Indian “co-workers” (oxymoron) will:
    a. Take credit for your work.
    b. Bad mouth and make false claims against you to management throughout the year to ensure their promotion/raise over you.
    c. Use titles they haven’t earned like “senior” and “team lead”.
    d. Be ignorant of basic software concepts and incapable of delegating work appropriately.
    e. Eventually take your job through offshoring.
    If you enjoy back handed comments, people stabbing you in the face and in the back at the same time, then this is the place for you.
    If you enjoy devoting yourself for 13+ years to a company only to have them slap you in the face with false claims so that they can legally fire you and move your job to India then this is the place for you.
    To top off the experience you’re guaranteed to be fired or downsized by an Indian you’ve never met working in the US under HR.

There are newer employer reviews for Dell
There are newer employer reviews for Dell

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