Dell - Dell Services Federal Government is a pretty decent place to work. | Glassdoor
There are newer employer reviews for Dell
There are newer employer reviews for Dell

See Most Recent

Helpful (1)

"Dell Services Federal Government is a pretty decent place to work."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Analyst in Washington, DC
Current Employee - Analyst in Washington, DC
Recommends
Neutral Outlook

I have been working at Dell full-time (More than 3 years)

Pros

Very fair compensation and salary, and some truly GREAT people as far as their managers - some of the best in the DC area, bar none. They treat you like an adult: get the work done, do your timesheet, call it a day. Cannot say enough about my manager, who was THE BEST while I worked for him - would work for him again in a heartbeat.

Cons

HR department and greater Dell seemed really disconnected as to what Dell Federal did (used to be Perot Systems), which is to support government contracts with subject matter epxerts in their fields.

Advice to Management

Dell SFG could truly be a gold mine if you let your managers RUN it, vice having HR step in every two seconds to see if they were doing things like BIG Dell does (which you weren't even allowed to talk to, bc of security concerns). Spin it off or let the managers do their jobs - they are some truly great people.

Other Employee Reviews for Dell

  1. "Struggling for relevance and internal churn reflects this"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Round Rock, TX
    Former Employee - Anonymous Employee in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dell full-time (More than 8 years)

    Pros

    Work life balance, good people, affordable location, fairly fast pace of work for a company it's size. Great compensation considering how cheap the Austin area is.

    Cons

    You rarely see a big change through to completion anymore due to "guardrail to guardrail" changes which is a very often used Dell term. Many of the strong leaders have left and those left seem to be mainly interested in vesting their stock - and probably know they will not get a similarly high paying job elsewhere for their abilities, so why leave? Although the stated focus of the company is to grow in the enterprise solutions space, internally there are too many resources focused on the dying PC business. Recent reorgs have made the company more silo-ed and politics have grown as a result.

    Advice to Management

    Don't keep stopping and starting on major initiatives. It wastes money and is frustrating to employees. If you plan to go private, ignore the numbers for a while and focus on the real long term. Lead like a technology leader and not like a bean counter or a consultant.


  2. "Overworked with a side of Smoke & Mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Senior Analyst in Round Rock, TX
    Former Employee - Marketing Senior Analyst in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dell full-time (More than 10 years)

    Pros

    Frequent opportunity to move between business units and roles

    Cons

    Regular discussions around improving the working culture that ultimately lead nowhere
    On the Consumer side of the business 80 hour work weeks are more the norm than the exception, especially with the work from home push and always on communication devices.
    Ambiguous employee rating system that ties managers to rating along a bell curve rather than actually rating employees accurately
    Unwillingness to provide clear advancement direction
    Risk averse management unwilling to commit to a direction. If it doesn't work tomorrow drop it attitude.

    Advice to Management

    Be direct and honest with your teams. Communicate clearly and show some empathy when you require them to work extended hours. Actually invest time and energy towards improving the working culture rather than pay lip service. Stick to a business strategy. You have to give something enough time to work before you pull the plug and revert to business as usual.
    Be clear and specific regarding promotion paths from a developmental standpoint. It's entirely too easy to tell someone they didn't do enough when you never set clear expectations to begin with

There are newer employer reviews for Dell
There are newer employer reviews for Dell

See Most Recent

Work at Dell? Share Your Experiences

Dell
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or