Dell - Company in Crisis | Glassdoor
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Helpful (1)

"Company in Crisis"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Project Manager in Round Rock, TX
Current Employee - IT Project Manager in Round Rock, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Dell full-time (More than a year)

Pros

nice work and life balance

Cons

Has challenges with execution . In the last year there has been two major reorganizations within my division- each time we are backsliding and chaos is created. it is not uncommon for people to have as many as five different bosses in three years. Roles and responsibilities are not clearly defined so people are stepping over each other and when it comes time to look for accountability - there is lots of finger pointing. Unclear what the Dell landscape will look like in three -five years.

Advice to Management

Define roles and responsibilities. Hold people accountable and share the plan for Dell strategy and how we will execute on the strategy. When the strategy is not clearly defined or understood - people make up their own. Define success and define how quality will be measured from the top - down.

Other Employee Reviews for Dell

  1. "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Round Rock, TX
    Former Employee - Marketing Manager in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dell full-time (More than 10 years)

    Pros

    Some great folks to work with at the company. You get the opportunity to work on a wide variety of projects and thus expand your knowledge. Marketing budgets are tight, thus you learn how to get the most ROI out of your projects.

    Cons

    Dell's business model has changed, and so much of the culture was tied to the business model. Thus the culture can feel adrift and many folks are asking "what do we stand for?"

    Advice to Management

    Discover or create what makes Dell unique, and run with it hard. Dell has begun to look and sound too much like its competitors and thus Dell, HP, and Lenovo products and service have become interchangeable. You can sell commodity products and still be differentiated for the better. Maybe the "going private" plan will allow the company to make the dramatic moves needed in order to change culture and create a better Dell.


  2. "Management needs experience and maturity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mechanical Associate Engineer II in Peoria, IL
    Former Employee - Mechanical Associate Engineer II in Peoria, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dell full-time (More than 3 years)

    Pros

    Good pay and benefits, nice office setting.

    Cons

    People need to be aware the Peoria office was originally the eServ company which was like a private club in the career sector, complete with attitude. Being absorbed by Dell, it still has the same people (management) that are immature in managing, and do not have much experience outside of this organization in managing or dealing with people. Management/supervisors lend a big ear to what customers say even when it is wrong. Even when they have the facts they still give more credit to adverse comments. This is not management to have confidence in. Management does not adequately acquire work to maintain their employees either. The sales staff always talks a lot about 'the next big thing' and how their trip went, but nothing materializes. Big projections and forecasts for all their efforts and trips, but where does it go? People leave like its a sinking ship.

    Advice to Management

    Get out of your bubble.


There are newer employer reviews for Dell
There are newer employer reviews for Dell

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