Dell - great place to work | Glassdoor
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"great place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Call Centre in Ottawa, ON (Canada)
Former Employee - Technical Support Call Centre in Ottawa, ON (Canada)
Recommends
No opinion of CEO

Pros

learning opportunity, good salary, big company

Cons

outsourceable, too big, volatile job

Advice to Management

none

Other Employee Reviews for Dell

  1. "Dell -Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist
    Former Employee - Technical Support Specialist
    Disapproves of CEO

    Pros

    Open culture,
    Show your numbers and get ur sal
    lot of mix of people involved in the working of company

    Cons

    Poor management
    No goals set for employee career stand point
    Pathetic work culture cant expect anything for future.
    No growth

    Advice to Management

    Start thinking of employees future they are not your slaves to keep on working for 4 to 5 years in the same position.


  2. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Analyst in Hyderabad (India)
    Current Employee - Senior Technical Analyst in Hyderabad (India)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    As a first job , it can be a good experience. Like all Multinationals , Dell provides a good exposure in understanding how a buisness works and how to work in a corporate environment. Also if you are in good luck and work under a good manager , there is lot to learn in terms of process knowledge which will help in the next job you will undertake.

    Cons

    Monetary benefits are very low, very sluggish growth or chances of promotion. The time required to move to next level is more than what is told in papers and the salary hike or bonus are peanuts. There is a no gurantee what future will hold as process can move. Also it is not a employee centric company so do not be disheartened if they do not value your presence. Attrition is considered but not too seriously unless you are an exceptional performer.

    Advice to Management

    More focus on employees and can result to a better customr satisfaction as Dell says it values customer satisfaction the most. However NPS scores are unlikely to move up unless ppl who work behind increasing it are happy themselves.

There are newer employer reviews for Dell
There are newer employer reviews for Dell

See Most Recent

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