Delta Air Lines - Love the flight benefits | Glassdoor
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There are newer employer reviews for Delta Air Lines

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Helpful (1)

"Love the flight benefits"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Ramp Agent in Salt Lake City, UT
Current Employee - Ramp Agent in Salt Lake City, UT
Recommends
No opinion of CEO

Pros

Flight benefits make it worth being there

Cons

Extreme weather conditions can be harsh

Other Employee Reviews for Delta Air Lines

  1. Helpful (3)

    "Try to soar with the eagle, even though you are surrounded by turkeys."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Customer Service Above Wing Agent in Boston, MA
    Former Employee - Airport Customer Service Above Wing Agent in Boston, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The employee stand-by and buddy pass system is not too awful.

    The uniform is stylish.

    They provide accommodations for commuting to/from the airport.

    Management would address any/all concerns in a timely fashion.

    Cons

    The dress code is not strictly enforced on ALL employees. There is too much freedom going on with crazy hair colors, wild hair styles, and too many visible tattoos.

    Not enough recognition to employees for their efforts, so much for going above and beyond the call of customer service.

    Too many delays or flight cancellations, yielding unhappy customers.

    Advice to Management

    Listen to your employees, understand them, do not chose favorites, remember your work field is a TEAM effort! Address the dress code policy to ALL employees, not just a couple. Seniority is fair when traveling or bidding on work slots, but seniority is not fair when older date of hire agents are discourteous to co-workers and customers alike, AND get away with it.


  2. Helpful (16)

    "Only worth it if your in it for the flight benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent (Ready Reserve) in Tallahassee, FL
    Current Employee - Ramp Agent (Ready Reserve) in Tallahassee, FL

    Pros

    *Fly domestically for free
    *International flights between 30 and 60 dollars
    *Front line employees are fun to be around. The work day goes by pretty fast because i'm spending most of it laughing
    *Laid back job for the most part
    *A good job for a college student or individual who likes to travel and has another full time gig with a flexible schedule.

    Cons

    *Many people working as ready reserve regularly work 40+ hours a week. This position offers no medical benefits, 401k,ect. Delta saves labour costs by making half the work force ready reserves while half the work force are regular employees with medical, 401k. Not to mention the old timers who have been there for more than 10 years and are top'd out make double your salary while doing 1/5th the work.
    *High risk of on the job injury with no medical insurance.
    *I know its been said before but front line management is dangerously incompentent.
    *Must move to another city to get full time status (the current wait is 4 years at my station)
    *You only have 1300 hours to work a year which comes out to 24 hours a week. Once you hit 1300 hour mark you can't work untill January 1st of the next year so if you like to work 40+ hours a week your going to run out of work pretty quickly.
    *Schedules/Time off/and promotions to full time are all senority driven which leaves little incentive to work hard (note: however this is industry standard).
    *It takes 10 years to top out at $22 an hour (once your made full time. It can sometimes take a few years to get fulltime status) If someone really showed initiative they could learn how to do every single position on the ramp in about a year to a year and a half.

    Advice to Management

    *Drop the ready reserve program. Everyone clearly see's that half the employees on the ramp are getting screwed and the work ethic of a quite a few reflect that.
    *Make this job more addaptable to someone with another full time gig. I can't count the amount of times i've seen people quit because of schedule conflict with their other career. I don't think you should be forced to be scheduled for X amount of hours a week. No one can live on 10.80 an hour, 24 hours a week so virtually everyone has to have another job. How about some flexability.
    *Create a formal training course and educational requirement for management. The management at my station coulden't manage a fantasy football roster none the less 120 employees.
    *Increase pay for performance leaders. Who wants to be a PL and make 50,000 a year salarie when a top'd out ramper working a bunch of overtime can make 70,000 a year? This turns off most of the bright senior rampers from becomming management and in there place we get incompetent slugs.

There are newer employer reviews for Delta Air Lines
There are newer employer reviews for Delta Air Lines

See Most Recent

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