Deluxe Corporation - Great business model - Difficult to Execute | Glassdoor
There are newer employer reviews for Deluxe Corporation
There are newer employer reviews for Deluxe Corporation

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Helpful (4)

"Great business model - Difficult to Execute"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Shoreview, MN
Former Employee - Anonymous Employee in Shoreview, MN
Disapproves of CEO

Pros

Deluxe has a very strong business model, building on their relationships with small businesses and financial institutions to provide them with new products and services as their traditional products (checks and forms) decline. They are getting into the online marketing space at the right time through a number of key acquisitions. They have some great employees who really want to make this company transformation work.

Cons

The senior leadership team is not equipped to motivate and drive the change needed. The CEO, when brought in, was a super fit for what Deluxe needed at the time: driving a turnaround, cutting costs, streamlining the organization and putting a clearly defined business strategy in place to transform the old check printer.

It is now time for someone to take over that can inspire and motivate change. The current method is through fear and threat. Unrealistic demands on revenue growth without the support and time needed for new businesses are put on new leaders as they are brought in, setting them up for failure. This has unfortunately resulted in declining moral and constant churn at very key leadership positions.

I really liked working at Deluxe, and feel they have a real chance with their strategy. They just need to do some cleaning at the top.

Advice to Management

See my comments above. I would say that leadership needs to change. It could be as simple as replacing the CEO, bring in someone inspiring that gets the digital space. More focus on living up to the culture of Deluxe - one that is connected to both customers and employees; and more aspirational in its reach to move quickly to deliver the value its customers expect.

Other Employee Reviews for Deluxe Corporation

  1. "All is well at Deluxe"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mid Level Management in Los Angeles, CA
    Current Employee - Mid Level Management in Los Angeles, CA
    Recommends
    Approves of CEO

    Pros

    Profitable company
    entrepreneurial spirit
    Room to grow

    Cons

    Many silos between departments
    Shared services slow to respond to busines units

    Advice to Management

    Break down silos between business units


  2. Helpful (5)

    "If you have other options, pursue them."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Shoreview, MN
    Former Employee - Manager in Shoreview, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    95 percent of the people that work at Deluxe are absolutely fantastic to work with. The problem is that the other 5 percent are in charge.

    Cons

    There is a revolving door. Many great people were let go because of constant schisms in upper and mid-level management. People that remain are severely overworked and are doing the job of several people.

There are newer employer reviews for Deluxe Corporation
There are newer employer reviews for Deluxe Corporation

See Most Recent

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