Deluxe Corporation - Change Happens | Glassdoor
There are newer employer reviews for Deluxe Corporation
There are newer employer reviews for Deluxe Corporation

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"Change Happens"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Product Marketing in Shoreview, MN
Current Employee - Product Marketing in Shoreview, MN
Recommends
Positive Outlook
Approves of CEO

I have been working at Deluxe Corporation full-time (More than 5 years)

Pros

Management is very focused on changing the business model. Yes, lots of moaning on Glassdoor about layoffs and plant closings - but that's reality of moving out of a declining business and into a new business. People who have transferrable skills have lots of opportunity. Deluxe is HIRING and BUYING companies every year. New economy, fun, growing companies like PsPrint.com, OrangeSoda.com, and Hostopia.com. Plus, Deluxe is investing milions in a new ad campagin to get the word out about all of the changes. So growing company, great comp, and smart co-workers. Sure beats BestBuy!

Cons

Lots of whining and foot dragging by the legacy parts of the business that don't want to change. And some headaches from hot-shot new executives who are over-rated and under-managed.

Advice to Management

Stay the course and be decisive.

Other Employee Reviews for Deluxe Corporation

  1. Helpful (1)

    "Drawn in by a strong Brand name but quickly disappointed by recent changes in the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, KS
    Former Employee - Anonymous Employee in Kansas City, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Deluxe Corporation full-time (More than 3 years)

    Pros

    Free checks
    Great co-workers
    Cafeteria on-site
    Great PTO structure

    Cons

    Multiple layoffs every year
    Inexperienced supervisors
    Favoritism is rampant unfortunately
    Outsourcing to save money

    Advice to Management

    Go back to checks...you have the brand strength there - you took too big a leap with your small business offerings in the Deluxe name. Get rid of the consultants that don't have the experience to develop your programs. All they do is use bully tactics and outsource everything to cut costs. Nothing works as far as systems go and make team members jobs very difficult. You say the difference is Customer Service - it's not. Select services sold to customers are things that they can do for free!

    If you are going to continue with the small business items, go back to the drawing board. Get real experts in there, utilize the companies you purchased and look at it from the Customer's perspective and offer services that are meaningful to them and their businesses. Deluxe was a great company who cared about it's employees and customers. I wish you future success by remembering how you got there in the first place.


  2. Helpful (1)

    "Great co-workers, low/static pay with few opportunities for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales & Service Representative in Shoreview, MN
    Current Employee - Sales & Service Representative in Shoreview, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Deluxe Corporation full-time (More than 5 years)

    Pros

    People at Deluxe are spectacular, hard workers, persevere through many changes. Open communication between senior leadership and lower level employees/departments is attempted often, and is sometimes successful.

    Cons

    You must constantly act as an advocate for your own survival at Deluxe Corp, with few chances of advancing. Pay increases are typically on an annual basis, but are miniscule. Too many disjointed segments of the business.

There are newer employer reviews for Deluxe Corporation
There are newer employer reviews for Deluxe Corporation

See Most Recent

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