Desert Financial Credit Union - Joke of a company, If you like to be stressed on making sales quota this is the job for you! | Glassdoor
  1. Helpful (3)

    "Joke of a company, If you like to be stressed on making sales quota this is the job for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Desert Financial Credit Union full-time for less than a year

    Pros

    -You get holidays off -You get your certain amount of hours for the week for me it was 40 hours, never got overtime -Hour long lunches

    Cons

    -You get sales pushed down your throat everyday, if you don't make your "quota" you get coached on why you didn't. They use the quote "making lives better". I'm sorry people go to the bank to either make deposits or to take out money. Not to be bombarded with questions on mortgages and auto refis. If people want something they'll ask for it. -You get one day off out of the 6 day work week other then that you'll be there 9 hours a day. -Management well two out of the three managers left when they wanted to and fixed their time cards later when there time cards were due. They would come in when they wanted. -Tellers had to put there phones in a bucket like we were in the 5th grade even before the branch opened. While the managers sat in there office sitting on Facebook and Instagram all day. -I've never worked with such fake people I had managers roll their eyes at me one minute and then start taking trash about another co worker the next. Training for the job was 2 weeks long downtown. Out of those two weeks you gain the knowledge of 20% that you will use when you get into the branch. The other percent you learn on the spot. - You have to stay either full time or Part time for a year as well as trying to transfer to another location. -Have to wait a year in order to get a small 50 cent raise -The only way you make extra money is forcing people to get a credit card which is $5.00 each person you get approved. Or making outrageous sales goals. -Management tells you that it doesn't matter if you don't make the sales quota at the end of each month when they interview you, But if you don't hit the quota goal 3 months in a row you get written up

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    Desert Financial Credit Union2017-09-19
  1. "Fantastic Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Papago, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Desert Financial Credit Union full-time for more than 10 years

    Pros

    The culture is fantastic - high energy, clear vision for the future, employees who support each other, amazing benefits, strong support of our community

    Cons

    If you don’t like a fast pace, this isn’t the place for you.

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    Desert Financial Credit Union2020-03-07

    Desert Financial Credit Union Response

    March 9, 2020Brand Outreach Specialist

    Thank you for taking time to leave us a review. We are glad to hear that our culture and benefits are hitting the mark — we especially loved the title of your review — "Fantastic Culture"! We see that you mentioned a fast pace work environment as a con. While a fast-paced work setting can sometimes push you out of your comfort zone at first, with a little training and coaching, it can help you to develop and grow in many ways. If you have any suggestions on how to improve in this area, we would be truly interested in hearing them via email to wecare@desertfinancial.com. Thanks for being part of our Desert Financial team, we appreciate your feedback!

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  2. "All about Politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Manager 
    Recommends
    Approves of CEO

    I worked at Desert Financial Credit Union full-time for more than 5 years

    Pros

    Benefits and Incentive are good

    Cons

    No one does anything about the lack of leadership within the branches.

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    Desert Financial Credit Union2020-03-09

    Desert Financial Credit Union Response

    March 23, 2020Brand Outreach Specialist

    Thank you for sharing your thoughts with us. It's great to hear that you've appreciated your benefits and incentive while at Desert Financial. At Desert Financial we share success with our employees, and our 401K match and lower cost benefits are just a few of the many ways we’re able to do that! So far in 2020, Desert Financial has paid out over $200,000 to non-leader employees. In 2019, we paid out $1.5 million in TEAM Bonus incentives, an annual bonus for employees in non-leader positions. We appreciate your feedback regarding branch leadership. Here at Desert Financial we provide our leadership with ongoing training to help them lead and develop their employees to be successful in their roles. Each role has unique demands and we try to provide resources to help each individual thrive. If you have more feedback, please feel free to send suggestions to wecare@desertfinancial.com. Thank you!

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