DialAmerica - one word. eh. | Glassdoor
There are newer employer reviews for DialAmerica
There are newer employer reviews for DialAmerica

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Helpful (1)

"one word. eh."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Port Richey, FL
Current Employee - Anonymous Employee in Port Richey, FL
Doesn't Recommend
No opinion of CEO

Pros

it's a good job if you're good with people and making sales. if you need a little pocket cash then dialamerica would be okay for you for a few weeks, the pay is just a little better than minimum wage.

Cons

although the pay is more than minimum wage, you still get short hours, youll never get 40 hours, so it still pays like minimum wage. they ask you what days you wont be available during the hiring process, and promise not to schedule you on those days, yet they do anyways. managers have their favorites and tend to praise them more, and single people out a lot. (short story, my friend was singled out yesterday for talking during a period of low call volume and was publicly chastised, while others were talking, eating, and what not. how is that fair?) if you dont make the appropriate sales they make you feel utterly terrible about yourself.

like i said, its a good job for a couple of weeks, but anymore than that and everyday you feel like blowing out your brains.
i guess its a good job for those who are lazy and like repetitiveness. and dont mind walking on eggshells all the time regarding how long theyll be employed.

Advice to Management

try hiring managers that are sympathetic to those who are actally on the phones and selling, most managers have never been on the floor and dont know how hard and stressful our position can be. and stop playing favorites, no matter how good or bad of a seller someone is, everyone should be treated with the same respect.

Other Employee Reviews for DialAmerica

  1. Helpful (1)

    "DialAmerica seriously was a waste of my time and a miserable workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in North Charleston, SC
    Former Employee - Sales Agent in North Charleston, SC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Everyone gets hired. Everyone. You apply and get a call and interview the next day
     Everything seems perfect.

    Cons

    You can't go to the bathroom ever. You are promised a ton of incentives that you can reach that you never get. No jackets, pens, books, anything besides a headset in which it could be three hours before you get a call. Its always cold, people make you feel shitty all day on the phone and with managers. Days off are like pulling teeth & your schedule will never be as flexible as promised in the beginning and you won't get the schedule you are originally said to get. The training week was 5 hours a day all at night.

    Advice to Management

    Please make it less like a frigid hell with overpaid underqualified supervisors


  2. "Worth it if you keep your head down"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Athens, GA
    Former Employee - Anonymous Employee in Athens, GA
    Disapproves of CEO

    Pros

    room for advancement if you get it early in your career with them.
    plenty of training
    a job most can do

    Cons

    upper management shows distaste toward "underlings"
    If they are done with you there is no way to dodge the bullet

    Advice to Management

    Recognize hard work when it happens from anyone, not just your favorite agents, show everyone the same respect

There are newer employer reviews for DialAmerica
There are newer employer reviews for DialAmerica

See Most Recent

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