DialAmerica - My experience at DialAmerica | Glassdoor
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There are newer employer reviews for DialAmerica

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"My experience at DialAmerica"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center Agent in Orlando, FL
Current Employee - Call Center Agent in Orlando, FL
Recommends
Positive Outlook
Approves of CEO

I have been working at DialAmerica part-time (More than a year)

Pros

They work well with your schedule, so if you're a student, have a second job, or other commitments this will be a good place of employment for you.

The people and fun environment

Different promotional games

The relationships you build with the management and people around you

Different activities such as culture week, employee/manager appreciation week, potlucks, etc.

Cons

No direct deposit

The equipment(computers, chairs, etc.). It is still functional, but some of the equipment could be a little updated

Advice to Management

More hands on training with the agents
Team leads should do more demo calling

DialAmerica Response

May 22, 2013 – Social Media Manager

Thank you for your feedback. We are currently testing direct deposit at some of our locations. We hope to have more information on this as we complete our testing.

Other Employee Reviews for DialAmerica

  1. "DialAmerica, ruthless, money hungry scammers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mahwah, NJ
    Former Employee - Anonymous Employee in Mahwah, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DialAmerica full-time (Less than a year)

    Pros

    Paid weekly. They have decent food.

    Cons

    You have to work a weekend day and on holidays. Your pay is based on how many radios you sell. But even if you sell 100 radios, if there are people who've sold more than you, you don't get paid much. Too competitive for such little return. No room for advancement. They sent me home one day because I did not trick a man into buying a radio when he was already a subscriber to their most expensive package. I told them I have morals, sorry. The manager told me that I needed to go home, have a cup of hot chocolate, watch Twilight, and think about what I wanted to do. Then i was expected to drive through a blizzard to come to work. I trued, and instead got stranded on the side of the road with a flat tire. Called in, and was still expected to show up. If i would've gone in, i would've be trapped at work..which they would've liked. True story. Needless to say, I did quit.

    Advice to Management

    Be more considerate and personable.


  2. "Cold Calling Woes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telemarketer in Amherst, NY
    Former Employee - Telemarketer in Amherst, NY
    Doesn't Recommend

    I worked at DialAmerica part-time (Less than a year)

    Pros

    -Nice bonuses for hitting goal at night

    Cons

    -Not getting paid when server was down

There are newer employer reviews for DialAmerica
There are newer employer reviews for DialAmerica

See Most Recent

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