Digital Realty - Property Management is young and not easy to work with... | Glassdoor
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Helpful (5)

"Property Management is young and not easy to work with..."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Relations Anonymous in Needham, MA
Current Employee - Client Relations Anonymous in Needham, MA
Doesn't Recommend
Disapproves of CEO

Pros

Location is easy to get to only off the highway, but don't plan on leaving for lunch breaks or errands with the way the roads are situated to get around and the way traffic is, and there are always accidents and construction making it harder.

Cons

Be wary about working and doing business within the Needham, MA location - Property Management is young and not easy to work with and is very impersonal, condescending and even pretentious, and does not treat people as if they are human, and this is even expressed openly to us by their colleagues. They pride themselves on customer service, but when a client makes a request, they put their needs over the client first, and always with a fake smile with an attitude that we are bothering them and they're just too busy to help. Quite unprofessional.

Advice to Management

They should take a course on customer service and client relations. Greeting with a smile would even go a long way since they often look stressed and disgruntled walking into the office and sets the tone for the entire day.

Other Employee Reviews for Digital Realty

  1. Helpful (4)

    "Snr Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Type A Choice Below in London, England (UK)
    Former Employee - Type A Choice Below in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good salary. Decent offices and work environments. Expansion and profitability of business means that there is good cash flow to compensate employees, though many leave to better cultured organisations.

    Cons

    Toxic political culture. Huge back stabbing and showmanship. Little room for individuality. Very clique oriented. Organisation moving from a real estate to a technology solutions company.

    Advice to Management

    Do not miss-sell people on your organisation. This is not a real estate company. You don't offer autonomy to your employees. You claim that constructive debate is encouraged, in fact it most definitely is not.


  2. Helpful (4)

    "Toxic Political Environment. Back-stabbing, Greedy, Power Struggle at Senior levels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Digital Realty full-time (More than 3 years)

    Pros

    Potential for high commission if you own the accounts that are buying and have product to sell. Lots of free food in the office (Junk food and candy). Team and client dinners and events at high-end venues. Business/1st class international flights and 5 star hotels.

    Cons

    Senior management that built the company have been replaced under the new regime resulting in a politically toxic culture of manipulation and subterfuge emanating from senior levels. (Think Game of Thrones). No clear direction. A real estate company attempting to convince the market that its a tech company. Staff swiftly marginalized for not drinking the Kool-aid and then disappear. You must prepared to fight internally for your share on every deal or someone will claim a piece.

    Advice to Management

    Treat staff as real people, not as assets.


There are newer employer reviews for Digital Realty
There are newer employer reviews for Digital Realty

See Most Recent

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