Digital River - Positive | Glassdoor
There are newer employer reviews for Digital River
There are newer employer reviews for Digital River

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"Positive"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Software Engineer in Minnetonka, MN
Current Employee - Software Engineer in Minnetonka, MN
Recommends
Neutral Outlook
Approves of CEO

I have been working at Digital River full-time (More than 3 years)

Pros

Competitive pay, good people, laid back culture.

Cons

PTO is not great and it takes a long time to earn more.

Other Employee Reviews for Digital River

  1. "Good, but too easy to burn out..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Minnetonka, MN
    Former Employee - Web Developer in Minnetonka, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Digital River full-time (More than a year)

    Pros

    Solid web development, co-workers and peers truly collaborate on development. Compensation is above average, benefits are solid.

    Cons

    Work-life balance almost non-existent: despite having a global presence, 10 hour days and working weekends are far too common. Development usually dictated by what the client wants, rather than what the existing platform can do: as a result, long development hours and systems that can be unstable due to over-customization. Archaic tools and procedures. Compensation above average to start, but raises/performance bonuses are few and far between.

    Advice to Management

    Drop the buzzwords and catchphrases. Invest in the infrastructure, and the people. Don't be afraid to tell clients 'no' when the solution isn't feasible, or 'right'.


  2. "Depending on the team you're on, the support level varies greatly"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contact Center Representative in Eden Prairie, MN
    Former Employee - Contact Center Representative in Eden Prairie, MN
    Doesn't Recommend
    No opinion of CEO

    Pros

    When working on a team that handles big name clients, the stress load on yourself is greatly reduced. Because you can be more personal with the contacts you get, you can handle each issue more efficiently.

    Cons

    If you work on a smaller team, it becomes very stressful. You are judged more on the most emails and/or calls you can complete rather than the resolution of the matter. You are also limited on how you can help the customer as you may not have authority to complete simple requests for the customer (contacting vendors, provide refunds, provide vendor contact information.)

    Advice to Management

    Verify the products that vendors put through the system. I have noticed many of them violate licenses of other products. Also, the information vendors provide on what the product does is incorrect or intentionally misleading.

There are newer employer reviews for Digital River
There are newer employer reviews for Digital River

See Most Recent

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