Dillard's - Great place to work need to pay more. | Glassdoor
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There are newer employer reviews for Dillard's

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"Great place to work need to pay more."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Accounting Clerk in Little Rock, AR
Current Employee - Accounting Clerk in Little Rock, AR
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Dillard's full-time (More than 5 years)

Pros

Get paid every week which is great.

Cons

Give employee a raise to let them know you enjoy working for them.

Advice to Management

Treat employe like you are in their position..

Other Employee Reviews for Dillard's

  1. "Could be good depending on the circumstances"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Associate in Beachwood, OH
    Current Employee - Dock Associate in Beachwood, OH
    Disapproves of CEO

    I have been working at Dillard's full-time (More than a year)

    Pros

    They offer decent benefits. They give you "associate exceptions" which are bonus vacation days for following your schedule.

    Cons

    Sorry to mix the pros and cons into the same category but to sum it up:

    If you're a dock associate: Could be a good, stable long-term job but if you get stuck with a crazy manager you may have your work cut out for you. It's a physical job that's good for your health.

    If you're a sales associate: They give you 6-9 months before automatic termination for failing to meet sales goals. There are some veterans who have been there a long-time, but I would beware this job could be temporary in nature. It's easier to meet the sales goals if you're part-time, and also depends on which department you're in. (men's polo is always a top-seller.) Sales goals are the same during slow times as they are during busy times. It's easier to meet sales goals on weekends because that's when they get busy.

    If you're a customer service associate: You have it made. It's a real job with real benefits and no sales quotas.

    Advice to Management

    Have more respect for the work people do for you. and Set realistic goals.


  2. "Disrespectful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Denton, TX
    Former Employee - Beauty Advisor in Denton, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dillard's part-time (Less than a year)

    Pros

    -good starting pay
    -decent/good merchandise
    -a few good managers
    -nice coworkers
    -pretty good discount

    Cons

    -attitude and professionalism of store management
    -pay cuts if you don't meet your often RIDICULOUS sales goal
    -their pay system is just crazy; at least if you work for a commission-based company you are able to reap benefits of your hard work and outstanding sales
    -store manager at the store I worked at was rude, disrespectful, cussed at fellow employees on the sales floor, yelled at employees on the sales floor, haughty, stuck up, two-faced, bull dog of a lady
    -cosmetic manager for one of the high-end cosmetic lines was a psycho, and was never confronted seriously for it; she stole sales from everyone she could, was dishonest, but because she made a lot of sales, the store manager didn't care what she did; she was only successful because of how dishonest she was, and then she was rewarded for it
    -they do NOT respect your schedule or how many hours you want; I'm a college student willing to work hard PART time, but they continuously gave me full time hours and got mad when I told them I needed less; very, VERY discouraging to deal with when you're trying to do your best
    -you were RARELY praised or recognized for hard work and great achievements, they just tell you when you do something wrong
    -all around, this company is run by fear and not respect or incentive; I will never, EVER recommend anyone to work here

    Advice to Management

    This goes to the very top of the Dillard's company, from the sales floor managers to corporate officers and the Dillard's family... if you want to continue to have a successful retailer, you should treat your employees how you want them to treat your customers. Companies who treat their employees well and make their employees happy will have happier employees which makes happier customers. I feel like this is a "duh" statement, but apparently Dillard's hasn't quite grasped that. Pay your employees based on commission, because money is the motivation, is it not? Also, don't forget about your little stores, too. If you want them to perform to your standards, don't leave them with outdated stores. Carpet for the cosmetic and fragrance area? Really? It looks so trashy and old, yet they want people to come in and spend the big bucks. I understand many of the issues may have very well been only at my store, but that is still a WHOLE store that is misrepresenting your company. For any first-time Dillard's shoppers, that doesn't really give a great first impression.
    The bottom line is this... if you want to have a successful company, run it with more integrity. Make sure you hire the right people and reward the right people. Too many mean, dishonest, cold-hearted people get ahead in this company. Character is everything in sales. Customers are not stupid, they notice things and see right through people. They don't want to spend their money if they don't trust or don't like the person who is helping them. I could continue but I've said enough for now.


There are newer employer reviews for Dillard's
There are newer employer reviews for Dillard's

See Most Recent

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