Employee Review
- Former Employee★★★★★
Most unperfessional place I have ever worked .......
Aug 21, 2018 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
They will give you some free product after you finish training or reach your sales goal.
Cons
1. No training what so ever but yet expect you to learn everything on the first day. 2. Have unrealistic sales goal, and if you don’t meet that goal, your wage WILL go down, and eventually you will be terminated. 3. Although this is a retail job, they will ask you to call your friends and family to promote their sale or events. 4. The managers are extremely unprofessional, the managers WILL yell at you with inappropriate words in front of customers . I watched one customer left the make up counter because she felt so uncomfortable about what the manager was saying. 5. They are big on double standards, the managers are allowed to shop on clock at anytime, but when employee does it, they will get fired. 6. If you ever put 2 weeks in, and expect they will let you work for that 2 weeks, you are dreaming. They will “let you go” with in 2 days after you put 2 weeks in, and make you feel like you are fired. 7. Employees are very cut throat for sales, because their wage is depend on it, so the work environment is not friendly at all. 8. They don’t have enough staff to cover the entire sales floor, but yet it is still your job to help customers, make sale, and watch for theft........ it’s impossible...... but they are expecting you to do it.
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Other Employee Reviews
- Former Employee★★★★★
Pros
I liked my managers positive attitude
Cons
It’s retail so there’s that
- Former Employee, more than 3 years★★★★★
easy work hard to make goals though
Mar 21, 2023 - Sales Associate in Norman, OKRecommendCEO ApprovalBusiness OutlookPros
work is pretty easy and decent pay
Cons
racist company there are employees who are racist to not only other employees but also customers and management doesn’t do anything about it because those employees have been here forever and the store manager herself is also racist. Honestly it feels like high school the way the managers treat you when they’re upset. They talk bad about everyone and you feel like no one truly has your back in management. trying to maintain your “sph” is hard at times. The atmosphere dillards creates gets rid of the “5 star customer service” they strive for. You have to maintain a certain sph (sales per hour) in order to keep your pay or get a raise, if you fall behind come time for your review you’ll get a pay cut or you can lose your job. Because this is how it is you’ll have associates who barely do anything (stock, go backs, or maintain their areas) and all they do is sell something to keep their sph up. These associates don’t care about building a relationship with the customers just getting a sale. It’s a cut throat environment. Management never tells their associates they’re doing a good job and always make you feel bad if you call in or are sick. All they care about is numbers and credit cards. You’ll never get acknowledged for doing a good job or being a good employee only if you make your numbers. It’s definitely about favoritism for sure. Also the hours suck.
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