Dillard's - Learning the good and bad side | Glassdoor
There are newer employer reviews for Dillard's
There are newer employer reviews for Dillard's

See Most Recent

Helpful (1)

"Learning the good and bad side"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Jewelry/Watch Sales Associate in Houston, TX
Current Employee - Jewelry/Watch Sales Associate in Houston, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Dillard's full-time (More than a year)

Pros

The people. I have met the most amazing people here. I work with them daily that they are almost family. The customers that come back just for you. The starting pay rate.

Cons

The quota is what is going to get me fired. I have seen so many good people leave because they couldn't reach their quota. I am going to be one of them soon. You get pay cuts if you don't reach your daily goal and depending on how much you make, your quota is X times high. Some times it is so slow that there is nothing you could do to make your quota.

Advice to Management

Please give us a realistic quota. Give us stability, we work hard for you and at the end of the day, the quota kills us all.

Other Employee Reviews for Dillard's

  1. Helpful (1)

    "New Job, so far, so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Las Vegas, NV
    Current Employee - Sales Associate in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dillard's part-time (Less than a year)

    Pros

    25% employee discount on merchandise after 30 days
    Opportunity, free business cards which is professional and fancy for professional selling to your clientele, gold name tag
    View your own schedule, quota, and other items on Dillard's intranet
    Longevity of employees with great retention
    Too many employees standing around doing nothing, Work rules unenforced
    One hour lunch, nearby food court in mall locations
    50% discount on "graduation" day, which is 3 weeks after training period
    Higher starting hourly rate versus other retailiers, myself given a good rate with my experience
    Sales per Hour goal can be motivational
    Zero + Zero program where you can earn a paid day off if you are always on time in one quarter of the year
    Given Sales per Hour goal and Raise goal that can be motivational to know you can get a raise after your first 3 months of work
    Massive learning potential, no micro-management

    Cons

    SPH- Sales per Hour goal can be stressful.
    Old and Slow POS, point of sale register computer system that needs updating
    Slow handheld scanners
    No program for individuals with bachelor's degrees
    Management has been too lenient thus far and has not caught associates standing around talking to each other, using their cell phone, and eating which are all agains tthe work rules

    Advice to Management

    Promote people with Bachelor's degrees automatically or more easily. Have a program for people with bachelor's degrees and so many years retail experioencel, they should automatically qualify and be full time at a pro-rated rate automatically. Have a few less people on the floor, there are too many employees standing around doing nothing which doesn't seem cost effective. Update your Point of Sale Register system please.


  2. "Don't care about their people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Marion, IL
    Former Employee - Sales Associate in Marion, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Dillard's full-time (Less than a year)

    Pros

    Higher than average pay for retail
    Flexible hours and not crazy hours during the holidays.
    Most of the customers are better than some other places.

    Cons

    They do not care about their associates. You can be a complete slacker as far as day to day care of the department and they don't care. As long as you have good sales. Even If you work your butt off day in and day out and take a department from shambles to "the best it's been in a VERY long time", it does not matter if business is slow and just not there. They WILL fire you. You win multiple sales contests? Doesn't matter. I mean obviously you are doing something right, but...it doesn't matter. They WILL fire you. Take a job here if you are desperate, but KEEP LOOKING for another job, because, if you don't, you will be fired.

    Advice to Management

    I think one of the Dillard's brothers needs to do the undercover boss thing. Or even simply think about the way you are doing business. Firing above average workers for having one bad sales period is absolutely ridiculous. Crazy, even. Treat your people like people. Don't forget those who keep you in those fancy suits and big houses. Stop treating people like trash.
    And to store management,, stop laying it on so thick in the beginning, like you actually care about the new hires. You don't. You are so desensitized it is not even funny.. There are so many things you need to be more honest and open about. I don't understand how it is ok with you to work in a place that treats its people like that. People would be a lot happier if they weren't always in fear of their livelihood. You give some people advantages that others are not given. I am disgusted when I consider what I did in the time I was there and how I was out without hesitation or even the hint of human emotion.

There are newer employer reviews for Dillard's
There are newer employer reviews for Dillard's

See Most Recent

Work at Dillard's? Share Your Experiences

Dillard's
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or