Direct General - Florida No Fault Agent | Glassdoor

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There are newer employer reviews for Direct General
There are newer employer reviews for Direct General

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"Florida No Fault Agent"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Agent in Tampa Palms, FL
Current Employee - Agent in Tampa Palms, FL
Recommends

Pros

Competent and skilled leaders. Great long-lasting customers, many opportunities for networking and advancement.Job seemed like hybrid of insurance agent and social worker. Miss my job!

Cons

Fraud by customers.Centralized leadership slow to adapt to market changes....

Advice to Management

Re-hire sales leaders that possess positive can-do attitudes.

Other Employee Reviews for Direct General

  1. Helpful (2)

    "Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Direct General full-time (More than a year)

    Pros

    ok schedule, decent coworkers, decent commute

    Cons

    low wages, incompetent management, unreasonable goals


  2. Helpful (3)

    "Worse job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great benefits. Great hours. Paid Time Off. Easy to work your way up to become an agent. "Ok" pay for entry level.

    Cons

    Working at Direct General was very stressful. Its not worth the pay! The customers are rude, the teamleaders lack of knowledge affects the CSR's. The teamleaders are more focused on office procedures than assisting a csr with a customer. No one wants to take supervisor calls when its their job to do so. Claims department is only available 8:00-5:00, so the night shift is stuck after 5 with unhappy customers. This company is a joke! You are basically lying to the customers just so they would get off the phone. Selling a policy is more important than being honest to customers and employees. I wouldn't recommend anyone to purchase a policy nor become an employee at Direct.

    Advice to Management

    More training and more classes. Retrain your teamleaders so they are all on one accord. If you don't do something soon you will lose many great sales agents. Its only a matter of time.

There are newer employer reviews for Direct General
There are newer employer reviews for Direct General

See Most Recent

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