Discover - Brand Marketing at it's Best! | Glassdoor
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There are newer employer reviews for Discover

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"Brand Marketing at it's Best!"

StarStarStarStarStar
  • Work/Life Balance
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Associate in Riverwoods, IL
Former Employee - Senior Associate in Riverwoods, IL

I worked at Discover full-time (More than 3 years)

Pros

Company-wide, the branded experience is preached through and through. Best marketers. Best brand marketers. User-centered design is preached through and through. Despite being a financial focused company, Discover has access to some of the best innovation UX design-wise.

Cons

Little to no focus on external multicultural efforts, or internal diversity programs. Some departments overwork their people, while others allow (and encourage) incompetence to stay and flourish. The priority on marketing leaves little room for back-end innovation, and marketers seem to make the "tech calls" when they are not qualified to do so. Can be clique'y.

Advice to Management

Listen with your ears and with your hearts to what the unstated needs for your employees are. Some employees have great ideas that don't get past their managers. Create a more open, diversity-inclusive environment.

Other Employee Reviews for Discover

  1. "Great company if work in the right area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Analyst in Pittsford, NY
    Current Employee - Solutions Analyst in Pittsford, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Discover full-time (More than 10 years)

    Pros

    Treats employees great. Activities at work and after work. Giveaways. Encourage training and have have funds to back it up.

    Cons

    Horrible decisions made by central office (Chicago) make work in other locations (Pittsford, NY) unbearable.

    Advice to Management

    You bought out our company/business (SLC) and made a super stupid move by keeping a product that you had developed by a third party (NorthStar) just because you did not want to retrain your minimum wage phone support personal. So you kept the developers for a product you discontinued (SLC) to support an entirely different and inferior product (NorthStar). You would have been better to keep the SLC product and retrain the minimum wage phone people. Now the good people have quit because they are frustrated by your incompetence.


  2. "best experience ever within a call center not just an ordinary job but you can actually find yourself move up within"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in West Valley City, UT
    Current Employee - Senior Analyst in West Valley City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time (More than a year)

    Pros

    best benefit ever to have everything to be was well expected

    Cons

    nothing really i love the environment the people i work with and most of all my career

There are newer employer reviews for Discover
There are newer employer reviews for Discover

See Most Recent

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