Employee Review
- Former Employee, more than 5 years★★★★★
Fantastic Company, people and benefits
Feb 11, 2022 - Customer Relationship Manager in New Albany, OHRecommendCEO ApprovalBusiness OutlookPros
I loved my time at Discover. You are treated like an equal by all levels of management. When they say “open door” policy that’s exactly what it means. You could go to any team coach or even the the department managers with any question or issue and they would help with a smile. Discover really cares about their card members and employees. Can’t say enough about the company. Wish I was still there!
Cons
Call volume can be a little high but the training program and additional training classes available through professional development fully equip you to handle the stress of high call volume.
Other Employee Reviews
- Current Employee, less than 1 year★★★★★
Pros
Benefits, work at home, pay, equipment reimbursement,
Cons
Callcenter, back to back calls, lack of communication
- Current Employee★★★★★
Pros
Great culture, good work life balance, strong management team that cares about employees
Cons
Most jobs based in Chicago but starting to have more remote options
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