Dishcrawl - Most disorganized employer ever. | Glassdoor
There are newer employer reviews for Dishcrawl
There are newer employer reviews for Dishcrawl

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Helpful (7)

"Most disorganized employer ever."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Brand Manager in San Jose, CA
Former Employee - Brand Manager in San Jose, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Dishcrawl full-time (More than a year)

Pros

Lots of room for creativity, empowerment, and growth.

Cons

New things launched every week or so, little follow-through. Given conflicting tasks. 10-12 hour work days even during "non-peak" times (weeks without events). Unrealistic expectations from senior management, and being told to demand equally unrealistic things from employees (ambassadors).

Advice to Management

Look at other start-ups in the Bay Area in terms of structure, compensation, product/city launches, and growth. Stop trying to half-ass a city launch. Take your time, research, and invest resources. You dont have a second chance for a first impression. Don't drop that massive load on a single person (Ambassador). Compensate employees adequately ("if you pay peanuts, you get monkeys to work for you"). Do not screw Ambassadors over by demanding too much and proving them too little compensation- many of them have strong ties in their community and the restaurant owners, you will never be welcome there again (as you may already know).

Other Employee Reviews for Dishcrawl

  1. Helpful (6)

    "This was a panic-attack inducing waste of my time and money."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ambassador in Atlanta, GA
    Former Employee - Ambassador in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dishcrawl full-time (Less than a year)

    Pros

    Learn how to use Twitter from a business standpoint.

    Cons

    No base salary, little to no money after that, crazy expectations, pyramid-scheme like business model. As ambassador, you put together a dining tour completely for free for five weeks. Don't expect more than 30% of the commission, EVER. That all goes to Dishcrawl HQ in California, when all they do is "coach" you (read: tell you to be more active on Twitter) over Skype.

    If your first tour succeeds, then they start expecting more and more of you—more dining tours in more neighborhoods, and you'll incur lots of travel costs if you live in a big city like me that you'll never be reimbursed for. Next comes huge events like "Neighborfood" and "Taco Camp" that involve even more restaurants getting paid even less money, and you'll also be expected to find venues with cash bars for free, free tequila sponsors, etc.

    Perhaps the worst part of this business plan is that they expect you to "launch" Dishcrawl in your city without so much of a dime of paid marketing or promotion, meaning it's your job to find newspapers, blogs, TV and radio stations, etc. to promote your event (again, for free). Even in a bigger city, you'll eventually run out of outlets to pitch this to—and then how are you supposed to sell tickets and get the word out? Twitter only gets you so far. The company will make you feel like this is your failure, and I personally also felt like I was letting the restaurants down, because they get a tiny profit margin and barely any promotion, even if the event sells out.

    The ticket price is a good value for customers, and that's where the positives end. Oh, and headquarters is made up of a small handful of people who seemed almost brainwashed by the CEO, they have an aura of being outwardly kind but are absolutely cold and unyielding beneath the surface.

    Advice to Management

    Rethink everything in your business model, and pay your employees. You're a novelty that wears off quickly, and you're neglecting that fact at your own peril.


  2. Helpful (4)

    "Not the fairytale 'Silicon Valley Start-Up' they portray"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Manager in San Jose, CA
    Former Employee - Brand Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dishcrawl full-time (Less than a year)

    Pros

    One of the biggest things they will sell to new and current employees is that Dishcrawl is an “exciting growing startup!” I gained a lot of experience and got to wear many different "hats" so to speak. You are welcome to run with an idea that you have. Getting to work with ambassadors and see their growth is also very rewarding.

    Environment is casual and snacks are available at HQ.

    Cons

    What Dishcrawl is as a company is ever changing. While growth and being adaptive to market changes is expected with a start-up, focus is severely needed at Dishcrawl. They use the “its a start-up!” excuse for all of their changes internally (which are abundant) and use it as a crutch to cover up their problems.

    Communication is poor and severely lacking and is a direct reflection of the upper management. There is no clear goal, the ever-changing directions of the company are not made clear to the small team, and projects are scrapped without cause or follow-through. This also makes for a very confused brand identity in the market and to customers.

    Unrealistic expectations are set for the team without even being properly communicated. Be prepared for lots of new ideas from the CEO that don’t follow-through or succeed. Job security is non-existent as many people in the company, in HQ and ambassadors, have been laid off.

    Like others have mentioned, bring your own laptop and use your personal cell phone for business calls.

    Advice to Management

    Focus. Ever see a flock of birds scrambling to find their way? You’re still scrambling.


There are newer employer reviews for Dishcrawl
There are newer employer reviews for Dishcrawl

See Most Recent

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