Disney Parks & Resorts - Less than magical | Glassdoor
There are newer employer reviews for Disney Parks & Resorts
There are newer employer reviews for Disney Parks & Resorts

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"Less than magical"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Lake Buena Vista, FL
Current Employee - Anonymous Employee in Lake Buena Vista, FL
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Disney Parks & Resorts full-time (More than 10 years)

Pros

The lure of working for a large brand, one you may have a large affinity for, is enticing. Great networking opportunities, being a generalist. The employees are friendly and there are great "perks" that are a plus, free admission and discounts. Great opportunity to have multiple jobs or careers with one employer. Could be a single employer for life, if you decide to stick around.

Cons

The pay is extremely low for the value and effort put in. You know your underpaid. Undervalued and under appreciated. Everyone is aware of the smaller wages, until you become an executive, then a huge increase in pay occurs. The Mouse really needs to compensate his employees, fairly for the skill level and work they do!

Advice to Management

Appreciate your employees, show them the growth opportunities, develop them, lead them instead if managing them. The SR Executes, need to come down from the ivory towers, much mire often. Free tickets are nice, but compensate your employees fairly for their roles.

Other Employee Reviews for Disney Parks & Resorts

  1. Helpful (3)

    "Reservation Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Sales Agent in Orlando, FL
    Current Employee - Reservations Sales Agent in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Disney Parks & Resorts full-time (More than a year)

    Pros

    Great benefits including park admission.

    Cons

    No time to visit parks with demanding schedule. Cult like atmosphere, even have to follow the "look" in non guest facing roles. Reservation center requires way too much required overtime without adding extra time allowed off during non peak. Very easy to be walked out the door if you don't meet metrics or have had to take more than 6 days of work in an entire year unless you take a sick leave. If you opt for a leave they require that one of their physicians clear you to return to work. For a company that strives to entertain families they do not let their employees have the time to enjoy their own families.

    Advice to Management

    Listen to what would make your cast members be more productive in the reservation center. Don't micromanage. Work harder to retain cast members that have been trained and are good at what they do. Leadership should stop playing favorites, it is so obvious and it leaves the mentality of the rest that it doesn't matter how hard they work, if they are not one of the chosen they will never move ahead.


  2. "Great atmosphere and fun to work at."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Clerk in Anaheim, CA
    Former Employee - Retail Sales Clerk in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Disney Parks & Resorts part-time (More than a year)

    Pros

    Working at an amusement park. Fun atmosphere. Positive and friendly people generally. Allowed to bring in friends/family into the park a certain number of times. Able to move departments if you request it.

    Cons

    Pay isn't very high as a regular cast member. Benefits only apply to full-time. Meet many good as well as some bad guests with high guest traffic. Sometimes scheduling moves you around numerous areas of the park, which can be difficult as you must rent costumes from Disney

    Advice to Management

    More management engagement with employees. Store managers seemed a bit disconnected with cast members. Cast leads were more reliable.


There are newer employer reviews for Disney Parks & Resorts
There are newer employer reviews for Disney Parks & Resorts

See Most Recent

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