Dixons Retail - Some good people, a lot of inefficiency and far too much politics | Glassdoor
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There are newer employer reviews for Dixons Retail

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Helpful (1)

"Some good people, a lot of inefficiency and far too much politics"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Sheffield, England (UK)
Former Employee - Manager in Sheffield, England (UK)
Doesn't Recommend
Positive Outlook
Approves of CEO

I worked at Dixons Retail full-time (More than a year)

Pros

The people are mercurial; I worked with some of the best people I have ever met in their fields. The senior leadership team talk to the people on the front line in terms of customer experience and doing the right thing.

Cons

Unfortunately, far too many are average at best, and there's a lot of incompetence and lack of accountability. Despite talking a good game, with their customer plan, the focus is consistently on reducing cost base. During times of unprecedented sales demand, costs continue to be cut driving a poor customer experience and lost revenue.

Advice to Management

Consider budgets beyond single fiscal years. You lose revenue through over promised cost base cuts, which means you cut into flesh rather than trimming fat.

Other Employee Reviews for Dixons Retail

  1. "DSG International (Dixons Retail) Hempstead, United Kingdom"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dixons Retail part-time

    Pros

    good part time career opps

    Cons

    not much as of this moment

    Advice to Management

    none


  2. "Poor culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It is place to get some experience and leave.

    Cons

    Very low salary for he job you do.

    Advice to Management

    They need to change hole system in the organisation.


There are newer employer reviews for Dixons Retail
There are newer employer reviews for Dixons Retail

See Most Recent

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