Dixons Retail - Is all retail like this? | Glassdoor
There are newer employer reviews for Dixons Retail
There are newer employer reviews for Dixons Retail

See Most Recent

"Is all retail like this?"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Staff
Former Employee - Sales Staff
Doesn't Recommend
No opinion of CEO

Pros

Can't think of much - Staff discount and occasional incentives

Cons

High pressure to sell additional insurance, often unneeded. Poor, superficial training. Some dreadful products.

Advice to Management

Less of the management speak, and actually do something. Hi-Tech products need staff with more hi tech knowledge.

Other Employee Reviews for Dixons Retail

  1. "Sales focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Bath, ME
    Former Employee - Sales Assistant in Bath, ME
    Recommends
    Positive Outlook

    I worked at Dixons Retail part-time (More than a year)

    Pros

    Get to see the latest technology, learn new skills, 10% discount, easy career progression to a certain point. A competitive work environment. Being able to teach customers about something you're passionate about.

    Cons

    Sales first customers second, constant push for you to sell a certain percentage of add ons like insurance then having to deal with angry customers when the insurance hasn't covered something. Standard Retail environment complaints

    Advice to Management

    Find a balance between customer service and sales that doesn't make your employees appear like vultures to your customers. Know How (if thats still a thing) doesn't work.

    Dixons Retail Response

    Sep 29, 2016

    Hi there,

    Thank you for your response.

    We're sorry to hear our customer service and sales strategies wasn't up to high standards. We've acknowledged your review and we'll forward it over to... More


  2. "Good place to work part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dixons Retail part-time (Less than a year)

    Pros

    Good pay, good bonus', not too demanding work

    Cons

    hitting targets, not really a place to have a career

There are newer employer reviews for Dixons Retail
There are newer employer reviews for Dixons Retail

See Most Recent

Work at Dixons Retail? Share Your Experiences

Dixons Retail
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or