Dixons Retail - Is all retail like this? | Glassdoor
There are newer employer reviews for Dixons Retail
There are newer employer reviews for Dixons Retail

See Most Recent

"Is all retail like this?"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Staff
Former Employee - Sales Staff
Doesn't Recommend
No opinion of CEO

Pros

Can't think of much - Staff discount and occasional incentives

Cons

High pressure to sell additional insurance, often unneeded. Poor, superficial training. Some dreadful products.

Advice to Management

Less of the management speak, and actually do something. Hi-Tech products need staff with more hi tech knowledge.

Other Employee Reviews for Dixons Retail

  1. "Sales focused"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Bath, ME
    Former Employee - Sales Assistant in Bath, ME
    Recommends
    Positive Outlook

    I worked at Dixons Retail part-time (More than a year)

    Pros

    Get to see the latest technology, learn new skills, 10% discount, easy career progression to a certain point. A competitive work environment. Being able to teach customers about something you're passionate about.

    Cons

    Sales first customers second, constant push for you to sell a certain percentage of add ons like insurance then having to deal with angry customers when the insurance hasn't covered something. Standard Retail environment complaints

    Advice to Management

    Find a balance between customer service and sales that doesn't make your employees appear like vultures to your customers. Know How (if thats still a thing) doesn't work.

    Dixons Retail Response

    Sep 29, 2016

    Hi there, Thank you for your response. We're sorry to hear our customer service and sales strategies wasn't up to high standards. We've acknowledged your review and we'll forward it over to ... More


  2. "Warehouse team leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Supervisor in London, England (UK)
    Current Employee - Warehouse Supervisor in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dixons Retail full-time (More than a year)

    Pros

    Great working environment great opportunities great job experience

    Cons

    I can't think of any cons because everything is more than GREAT

    Advice to Management

    BETTER RECRUITING apart from that mangers are doing a wonderful job especially joy atuh


There are newer employer reviews for Dixons Retail
There are newer employer reviews for Dixons Retail

See Most Recent

Work at Dixons Retail? Share Your Experiences

Dixons Retail
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or