Dollar General - Wasn't too bad starting off, but it kept going downhill. | Glassdoor
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"Wasn't too bad starting off, but it kept going downhill."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Lead Sales Associate in Saint Albans, WV
Former Employee - Lead Sales Associate in Saint Albans, WV
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Dollar General full-time (More than a year)

Pros

Decent starting job.
Nice co-workers. (When they weren't talking behind your back.)
Flexible schedule.
Possibility to move up. (Due to everyone quitting.)
.25 cent raise every year.
Customers weren't too bad.

Cons

Unrealistic expectations.
Minimum wage starting off.
No discounts, benefits are minimal.
Very unprofessional.
Store was always dirty.
Constant theft, minimal cameras, managers never do anything even when reporting shrink.
Low security. Left safe without a door for months, and no lock on office door.
Managers and employees always stressed.
Often only two people working, not enough to get much done.
Not enough hours given to the store, not allowed overtime.
Always get called in on your days off.
Minimal communication.
Discontinued ".01 cent" items are to be destroyed and thrown away. Wasteful.
The store was always HOT, try working in 100 degree weather with no A/C.
Get written up for mundane things.
Got fired two days before my paid vacation time!
This company is CHEAP, they do anything to save a dollar.
Overall chaotic.

Advice to Management

Up the pay a little and give the stores more hours to work with. Lower your expectations to a reasonable level and let more people work, 2 people can't do the work of 4 people. Increase communication, that'd help a little. These people need a better work environment, stop being so cheap!

Other Employee Reviews for Dollar General

  1. "Corporate is out of touch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Brooksville, FL
    Current Employee - Store Manager in Brooksville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dollar General full-time (More than 5 years)

    Pros

    Great associates, live close, some awesome customers.

    Cons

    From the DM's on up are so out of touch with their employees that it's ashame. The air and phone in my store don't work. My sales (since I took over the store in Feb.) Have jumped to $1500. Over ly sales. " Not good enough" #1 in the district for customer satisfaction " still not good enough". DG is cutting labor hours, so all mgrs must work more. Two weeks ago I did 67 hrs last week 65 this week I'll end up with 69, they have you put their (legal) 1 hour in the computer. I don't know one mgr that works the 50 hrs matrix schedules, " that's a joke" no one from dms up want to hear what really happens in the store. I.E. why this pog or that endcap wasn't set. In the real world we have customers, vendors, an employee that called out, that all comes before the mag book. But they don't care about that. Its truly ashame that in the last couple years Ive seen numerous mgrs leave because of the way their treated. About 75% of the mgrs in my district are looking for other jobs. And it's not because of the hrs or the work we do, it's mainly because dms on up are s o out of touch and to say thank you would be literally like pulling teeth.

    Advice to Management

    Listen to your mgrs, ask them questions. Stop listening to the dms up that just sugar coat it. Acknowledge that the staff in the stores are the ones making all the billions for you. It's not all peachs and cream out here. Call a store and personally say thank you, let the store personal think you care about us ( even if you don't ).


  2. Helpful (1)

    "Former Sales Lead Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate Lead I'm the 6th One In A Few Months in Lees Summit, MO
    Former Employee - Sales Associate Lead I'm the 6th One In A Few Months in Lees Summit, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar General full-time (Less than a year)

    Pros

    Dollar General is near elderly community.The customers were very nice and friendly.

    Cons

    The Manager and Assistant Manager seem clueless.And forget that customers what keeps a business going.Drama and gossip and disrespect to new associates and customers won't work.Be honest I seen more stuff leaving the store threw your associates.Store was so filthy its shocking.Bathroom was horrible I am a female and rather go outside.

    Advice to Management

    You seem to have no clue about managing a store.And Assistant manager either.

There are newer employer reviews for Dollar General
There are newer employer reviews for Dollar General

See Most Recent

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