Dollar General - manager | Glassdoor
There are newer employer reviews for Dollar General
There are newer employer reviews for Dollar General

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Helpful (1)

"manager"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Columbus, OH
Former Employee - Store Manager in Columbus, OH
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Dollar General full-time (More than 3 years)

Pros

none...unless you like working 6 sometimes 7 days a week, never having enough help or hours, hands tied by upper management for firing,babysitting grown ups, constant whining of workers and not being able to enjoy your time off because Susie doesn't like Sally a pro then ....

Cons

too many to list....worthless key holders, biggest bunch of paranoid people I have worked for....useless upper management....its who you know....if your well liked, you can coast...if more than 1 person doesn't....well your screwed...too much manager working alone because of no payroll....procedures.i.e. new stocking...that just make more work for managers....etc..etc...

Advice to Management

get in the stores and work as store managers for a day or 2...

Other Employee Reviews for Dollar General

  1. Helpful (1)

    "Abusive Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in York, PA
    Former Employee - Store Manager in York, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dollar General full-time (Less than a year)

    Pros

    My customer and most of my staff.

    Cons

    district and regional management are largely unqualified, lack basic management skills and are largely uneducated (District Manager couldn't spell simple words like safety-safty and allowed-aloud. HR is largely cluless and strangley seem to be clueless on inapproriate actions of District and Regional Managers.

    Advice to Management

    Upper mgt needs to be careful who they put in regional and district position. Having people move up through the system is comendable but make sure they are properly educated. Ignorant people can be a liability. I had a regional director at a meeting question a new store manager on why they had a disable person working for them Really?! Also finally admit that rolltainers are dangerous and your stocking procedures and inventory control measures are substandard. And stop bragging in your recruitment that you a top 200 firm you won't be unless you change your attitude towards your hourly staffs. If the econmomy ever recovers your attitude towards your employees doesn't improve, and customers do notice and have commented, you'll be closing stores rather than opening them.


  2. Helpful (1)

    "Save yourself the aggravation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dollar General part-time (Less than a year)

    Pros

    Are there any pros of working at DG?

    Cons

    Where to start? It's an overall mess from top to bottom. I worked at Dollar General for 6 months. This was my first job and I went into it with a positive attitude only to be extremely dishearten. I was never trained for my position of Sales Associate. I had never touched a register before in my life nor stocked shelves or recovered or anything associated with working in retail. The only way I would find out how to do it the right way was when I did it the wrong way and was disciplined. DG is extremely micromanaged, be prepared to run register and stock shelves only to be yelled at for not getting enough totes done in a shift. You would be expected to stock shelves in the back of the store and run the main front end register. It was a constant back and forth getting little to nothing done. Scheduling can be flexible depending on your manager but be prepared to not know your upcoming week schedule until the day before or it be changed suddenly without your knowledge or permission to meet an allotted amount of hours your store was given. Many occasions when I was originally scheduled off I would get phone call asking "Where am I?" because the schedule would be changed and I wasn't at least notified. I also had experience with freight. Which you have a time allotted sheet you have to fill out when you start and finish. The time frame that they say you should be able to complete a piece of freight is totally unrealistic. Especially if your a key holder and are being called up to the register every time there's a void or a return. I don't understand why there's always as few workers as possible scheduled in a day. This is definitely a shoplifters paradise especially when there's only a key holder or manager by themselves in the store running the register with a long line. I constantly would find ripped open empty packages behind other products. Yet nothing would be changed. I don't understand why especially on weekends theres only 1 register open and only when you have a line of frustrated angry customers a second register will open just to condense the line then your left by yourself again. I remember the first time I had to close. You are given a designated area of the store that you have to recover (roughly half the store), remember your also running the front end register also. And parts of the store that is your responsibility to recover are on the opposite end from where your register is and completely out of your sight of vision. Where customers could easily walk out of the store and no one would even know. My 6 month employment with DG started in the late winter months and into the spring and early summer. I've never been into a DG that had air condition on. And if there is air-conditioning its set so high that it probably won't go on unless it's 100 degrees in the store. These were absolutely awful working conditions, this is because the air conditioning is control by corporate far far away in some air conditioned office I'm sure. Many customers would complain about how hot it would be in the store at times, and I would tell them "Call corporate, not that they will care." Because at the end of the day it's about how much they can squeeze out of you at minimum wage and their bottom dollar. It was honestly sad for me to see as a 19 year old to recognize the absolutely mismanagement and lack of management in DG in so many positions. DG also does things the same way over and over again expecting it to change. I'm pretty sure thats the definition of insanity. If something doesn't work you change it. Trial and error. Maybe this is why DG has gone bankrupt before and I won't be surprised if it happens again. Keep opening up your poorly managed stores and expect them to prosper but wonder why they aren't. Besides the extremely strict ran store I worked in I have never been into a DG besides my own that was clean, well organized, and stocked. The one thing I do have to say which varies at any workplace, I did get along with my store manager and other coworkers. There were many new hires that would only stay a week if they lasted but the ones that were 'veterans' of the job all got along. We would make the best we could out of our situation. Long story short. Don't do it.

    Advice to Management

    Get it together

There are newer employer reviews for Dollar General
There are newer employer reviews for Dollar General

See Most Recent

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