Dollar Tree - Great company to work for!! | Glassdoor
There are newer employer reviews for Dollar Tree
There are newer employer reviews for Dollar Tree

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"Great company to work for!!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Specialist in Chesapeake, VA
Former Employee - Customer Service Specialist in Chesapeake, VA
Recommends
Positive Outlook
Approves of CEO

I worked at Dollar Tree part-time (More than a year)

Pros

Company Culture
Cafeteria had great Food

Cons

Management should be better qualified

Other Employee Reviews for Dollar Tree

  1. Helpful (2)

    "Pretty Bad Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dollar Tree full-time (More than 8 years)

    Pros

    If you like to serve people you can expect to make some nice customer relationships.
    Stores aren't open for Christmas YET so store managers can enjoy their family that day.

    Cons

    Very high turnover from District Manager to cashier. Impossible workloads as related to salary budget.
    Senior management is constantly putting out fires and not addressing root causes of problems. When Corporate visits are scheduled, district managers may throw a lot of payroll at problem stores to get them ready for "the surprise visit". Problems are too often swept under the rug. This is due to razor thin salary budgets. Like all companies, they talk a good story regarding customer service and safety but when the rubber hits the road they care only about bottom line profit. Inadequate staffing leads to poor customer service, poor store safety, shoddy merchandising and ultimately demoralized employees.Unfortunately, I believe this corporate culture shows little regard for many of the loyal store level employees of the company. After all, when high turnover is the norm and you can't attract quality talent at competitive wages, you are only left with the option of replacing your liabilities.

    Advice to Management

    It's a bitter pill to swallow, but in tough economic times shareholders might have to shoulder some of the burden. Your ambitions for expansion are impressive. Doing so off the backs of those who made you successful without giving compensation is dangerous. For those in the field my advice is to seek opportunities elsewhere.


  2. Helpful (2)

    "Horrible!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in East Hemet, CA
    Current Employee - Assistant Store Manager in East Hemet, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dollar Tree part-time (More than 3 years)

    Pros

    A learning experience, good way to gain assistant management training, i guess

    Cons

    they expect things that you are not given enough time and staff to accomplish then write you up and cut your hours when the expectations cannot be met. Worst job ive ever had and I really waned to believe in this company and grow with them but now I realize this is a dead end job.

    Advice to Management

    Have real expectations, not fantasies.


There are newer employer reviews for Dollar Tree
There are newer employer reviews for Dollar Tree

See Most Recent

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