Dollar Tree - Better then bigger retail stores | Glassdoor
There are newer employer reviews for Dollar Tree
There are newer employer reviews for Dollar Tree

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Helpful (2)

"Better then bigger retail stores"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cashier in Chicago, IL
Current Employee - Cashier in Chicago, IL
Recommends
Neutral Outlook
Disapproves of CEO

I have been working at Dollar Tree part-time (Less than a year)

Pros

I have been at Dollar Tree for about 3 months now and so far my experience hasn't been too bad. As I was reading the reviews a lot of peoples experience at the DT has been negative because of their manager but fortunately I work with a very understanding and overall good manager. For the most part she seems to care about her employees and their needs. I work at a bigger DT and we have about 15 cashiers working there all together (not at the same time of course). At one time there will be about 2 cashiers and 2 managers working. Nothing at the DT is as serious as it may seem at first. When I first started working there I felt confused because of all the different names for the duties I was going to perform and even though I applied for cashier I ended up doing a bunch of different things around the store, which I enjoy very much. You may be doing go back carts or U-Boats, these are two things I really like doing because you have minimal contact with the rude and annoying customers (one of the worse parts about the job). However, at the DT they are weary about putting people on the floor because associates use the opportunity to text on their phones and walk around the store like a zombie barely working. I rushed through go backs and u-boats and my managers were very impressed. Since I started working there I have fewer days on the register and more days opening boxes, stocking, recovering the store and so do the job really well and hopefully they will notice if you don't like working the register either.

Cons

The worse part about the job is the company in general. Although I feel like my manager cares about her employees I certainly don't feel like the COMPANY cares about the employees. They constantly change policy making things even more inconvenient for the associates. At the DT you cannot have another cashier do a transaction for you while you work without a manager present and you have to do the transaction for each item you have because you have to have a receipt for each one! It's kind of ridiculous. If you get off at 3, you cant shop around the store once you're off, you have to do it an hour before you get off work during your 10 minute break...pretty self explanatory I don't even need to go in on how stupid and inconvenient this is for the people who work there.

Another con may possibly be the coworkers. The dollar tree is a small company so you will work with the same people over and over again and very closely. At the dollar tree its important to be able to communicate with your coworkers because you have to figure things out among yourself, like establishing who is main cashier and back up, who will go on their break and when and who will cover during that time. You cannot just stay to yourself and avoid them so its important to get along with them. There are some coworkers I find difficult to work with and who make things harder for me by not doing their end of the job but theres really nothing I can do except keep a professional relationship with them. I have seen people cry and quit because of coworker conflicts.

The biggest con is the pay and hours. It may be different for a smaller store but if you work at a dollar tree like mine then you work 4 hours 3-4 days a week and make hardly any money. The pay is ridiculous and even though I like my job some days I just not worth it to me and I want to quit badly. They keep your hours few so even if you end up working 5-7 days in a row, they were only 4 hour shifts...I got paid more at Wal-Mart and just stood at the register all day.

Other Employee Reviews for Dollar Tree

  1. Helpful (1)

    "Most negative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Bronx, NY
    Current Employee - Store Manager in Bronx, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Dollar Tree full-time (More than 3 years)

    Pros

    Order a portion of merchandise according to sales
    Great tools to keep track of day to day business

    Cons

    District and regional managers are very nasty and speak condescending to managers on the sales floor.
    Always threatening with write ups and will ask you if you are sure this is where you want to be.
    If something goes wrong that is out of your control,you will be held accountable.
    @5 hours a day on reports which makes your work week @ 70 hours because of floor needs

    Advice to Management

    This would be a awesome job and the stores would be in great shape if you worked with managers and gave advise instead of threats


  2. "Okay for a first job, but not much future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Dollar Tree part-time (More than 5 years)

    Pros

    Flexible scheduling. Store management is reasonable and competent. Provides experience in customer relations and cashiering. Ability to transfer to other locations.

    Cons

    Very few (if any) incentives for employees to improve. As far as the corporation is concerned, a five-year employee is treated similarly to a one-week employee. Very tiny (laughable) annual wage increase. 18-year minimum age requirement. Outdated and frequently malfunctioning equipment.

    Advice to Management

    Provide positive (not negative) incentives for employees to achieve more. I believe this would benefit employee morale, productivity, turnover rate, and more. I personally think the minimum age should be less than 18. And for goodness sake, provide a reasonable break area.

There are newer employer reviews for Dollar Tree
There are newer employer reviews for Dollar Tree

See Most Recent

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