Doubletree By Hilton - So far my experience has been a pleasant one. | Glassdoor
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"So far my experience has been a pleasant one."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Hostess in Westborough, MA
Current Employee - Hostess in Westborough, MA
Recommends
Positive Outlook
Approves of CEO

I have been working at Doubletree By Hilton part-time (Less than a year)

Pros

i enjoy working with my fellow employees, they are all like a second family.

Cons

not enough hours for this position. can be cut at any given time depending on occupancy.

Advice to Management

be more intuitive with employees and try to remember that you were here at one point.

Other Employee Reviews for Doubletree By Hilton

  1. "Double Tree-Don't"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Santa Barbara, CA
    Former Employee - Server in Santa Barbara, CA
    Doesn't Recommend

    I worked at Doubletree By Hilton full-time (More than a year)

    Pros

    You will make more here than someone who risks their own life to help others.....also the food is good, banquets is probably the most fun department to work.

    Cons

    All this company cares about is money, if you are providing the perfect customer experience & corporate comes in and sees that, they will cut hours because there is nothing else that needs fixing. They will rob guests & charge $3 for a tiny bit of yogurt, $8 for 2 scrambled eggs, and make you work holidays away from your family because hotels don't have holidays off. If you work early morning shifts before guests even wake up for breakfast, the manager on duty will micro-manage you and give you a write up for putting your freezing hands (normally the doors are wide open at 6 am for possible early rising guests) in your apron pocket for some warmth. It is a money hungry company that says they are all about the guest, that is true but they are also NOT about the employee...


  2. "It was like working on a chain-gang"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food & Beverage in Pittsburgh, PA
    Current Employee - Food & Beverage in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Doubletree By Hilton full-time (More than 3 years)

    Pros

    Benefits were cheap and decent
    HUGE discounts on hotel rooms when traveling
    Nice vacation options
    Usually get request days off

    Cons

    Awful working conditions
    Low pay and yearly raises were a joke
    Micromanaged by higher-ups that didn't know anything about restaurants
    Little to no ability to move up in position
    Didn't even remotely about employee morale or well-being
    Equipment maintenance was non-existent, even with important things like hoods and ventilation systems
    Would frequently decide to make you work three or more extra hours a day without, wouldn't notify you until a couple of hours before it happened
    On the other hand, they would also just start cutting 10+ hours a week off your schedule for no apparent reason
    The whole time I've been here, no area of the restaurant has been even close to fully-staffed

    Advice to Management

    Start treating people like they're people.

There are newer employer reviews for Doubletree By Hilton
There are newer employer reviews for Doubletree By Hilton

See Most Recent

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